Alltel Complaint - This is worse than insurance!! - Cell Phone/Wireless card

Cell Phone/Wireless card - Complaint

Review by kvm on 2009-09-02

I have never in my life delt with more inept people...I have had my wireless card for 2 years...didn't get the best service with it however it worked...then on Aug 18th it quit working...ironically right after my 2 year contract was up..I could use it if I brought it closer to a tower...however in my home it just stopped...so we called to have the service disconnected..it is now Sept 2cd and they want to shut off my cell phones because I refuse to pay for the wireless card that won't work...not to mention that we no longer get any bars at our house with the phone either...I have gotten the run around...false promices...no one who can speak a lick of English and they will ruin my credit because I won't pay for the service that I am not getting...i don't want to shut off the phones I just want the wireless card turned off!!
I have spent countless hours of my time trying to get them to dissconnect but to no avail...and I am no longer in contract with them!

I have been in tears over this and still the wireless card is not dissconnected...and for being a PHONE company is really surprising that they do not have a corperate number...unless of cousrse their offices lost all of their bars and can no longer make or receive phone calls due to lack of service!!