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Fry's electronics Complaint - I will not buy extended warranty - GQ zx-5580 laptop
GQ zx-5580 laptop - Complaint
I bought a GQ Zx-5580 in fry’s and in 5 months had to take it for repair I have a year extended guaranty on it
They gave me a loaner, after 2 months went to pick it up was with me for less than a month took it to fry’s they gave me a loaner again 3 months they called me went to get it had it with me for a week took it back gave me a loaner again this time was like 1 month when they call me to pick it up had it for a wile took it to the store for repair a month later went to pick it up this time I try it in the store did not work so I was going to live it in they told me the warranty expire that for the good of him he was going to fix it but I will not get a loaner that is when I realize what was happening and I question too many times been in the shop I was told the day I bought it that 3 times repair and you get a new one, this time this guy tells me that the 3 times repair has to be the same thing and they had to replace the mother board only 2 times when I had it back still did not work so after that I decided to open the computer an fix it my self I will never buy the extended warranty at fry’s I feel they rip me off they kept me quiet with the loaner because I did not think that extended warranty was going to expire.
They gave me a loaner, after 2 months went to pick it up was with me for less than a month took it to fry’s they gave me a loaner again 3 months they called me went to get it had it with me for a week took it back gave me a loaner again this time was like 1 month when they call me to pick it up had it for a wile took it to the store for repair a month later went to pick it up this time I try it in the store did not work so I was going to live it in they told me the warranty expire that for the good of him he was going to fix it but I will not get a loaner that is when I realize what was happening and I question too many times been in the shop I was told the day I bought it that 3 times repair and you get a new one, this time this guy tells me that the 3 times repair has to be the same thing and they had to replace the mother board only 2 times when I had it back still did not work so after that I decided to open the computer an fix it my self I will never buy the extended warranty at fry’s I feel they rip me off they kept me quiet with the loaner because I did not think that extended warranty was going to expire.
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