TigerDirect.com Complaint - Worst Experience Ever - Home Theater Installation
Home Theater Installation - Complaint
Review by terrible experience on 2009-10-29
Worst Experience Ever. Do not use TigerDirect through Circuit City. They have the worst customer service and they are just a middle man. I bought a television from circuit city and I called them to install it. They offered me a complete install at the same price as the television. I bought a 42" plasma so it wasn't cheap. I don't want to put the price. So they gave me a complete install price and I said charge it to my credit card. They set up an install date and when the installers got here they were just a subcontractor working for Tiger Direct. This subcontractor wanted an Additional fee of over $800 to go ahead with the service. So here is my problem. Don't call someone who is a middle man, go to a direct source. Complete install does not mean complete install with Tiger Direct.
They are just one expensive phone call and that's all they do. They also have charged my credit card for a number of different things which are now in disputes. BEWARE. STAY AWAY FROM THIS COMPANY.
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