Atlantic Hyundai Complaint

Do Not Buy Your Car Here!!!

2
Helpful Votes
Posted By: vin692 on 10/30/2009

I just purchased a Santa Fe last week. This is the second vehicle I purchased at this dealership. I had no problems with the first car, but this time they really gave it to me. We agreed on a price "WITH THE TRADE IN". They threw in the roof rail cross bars, a cargo net, and they were even nice enough to get me a 0% financing.

Little did I know, I was supposed to get them anyway. After their expert mathematicians ran the final numbers, with confusing tactics using sticker prices, taxes, trade in, rebate, tags, fees, and more fees you never heard of, I realized that I paid the price of the car, PLUS the trade in. I was too late because I realized this after I left the dealer.

The next day, I went there, and they denied any wrongdoing. They are [violating content deleted]. They refused to cancel the transaction. I will contact Hyundai, and consumer affairs. And I can't wait to get my hands on the survey!!!!



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    User Discussion - Add your 3 cents!


    skelly39 (10/30/2009)      
    Didn't you sign paperwork while you were there? I'm assuming that's why you can't get out of the deal. Of course they are going to scroo you. That's why it's imperative that you read what you are signing before you sign it. Yep, bash them on the survey if it makes you feel better, but I think you are going to have to call this a lesson learned.

    JR in Orlando (10/30/2009)      
    If anything demands an immediate answer, the best answer is "no." When things like this occur, tell them you want to take the contract home overnight to review it. If they don't let you, then goodbye. Do you think major companies buy factory equipment and fill out the contract right there? It is negotiated and reviewed by all parties.

    Stew (10/30/2009)      
    It so easy to get mixed up and turned around when you're on their turf getting getting the full court press from the salesman, general manager and finance guy. Good salesmen are very versed in the art of creating a sense of urgency while baffling you with a deluge of numbers.

    That's why you should never buy a car on the spot. Always take a day to think it over. Always initially stick to bargaining strictly over the price of the car sans any talk of trade-ins, financing or any other BS they throw your way. Deal with that stuff AFTER you've agreed on a price.

    I feel for you. You are not alone. I agree completely with skelly39 & JR. -- I... more >>

    JR in Orlando (10/30/2009)      
    Good Advice Stew.


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