I booked our honeymoon to Puerto Rico with Travelocity. We where flying out of Chicago. We had electronic ticketing.

Everything was fine till the morning we where supposed to leave. When I went to do the online checkin, it wouldn't let me enter my wifes name. They had put both of the airline tickets in my name.

I tried to resolve this to no avail. It appears its federal law that they can't change the name on the ticket.

To make a long story short, we had to cancel out honeymoon, our beach wedding, all the excursion reservations and the limo. It was a little over 2k for everything, we got it all back except for 500 dollars.

My wife was in tears explaining to her Mom what had happened, only to find out that the exact same thing had happened to them when they scheduled their vaction, only they caught it in time because they called the airline to check the reservation.

So if you are booking with this company, please check and double check everything. Ask for the tickets to be sent to you.


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