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Sprint Complaint

Collection Letter

Posted By: BTRFLYGIRL on 11/6/2009

My son cancelled his Sprint account due to many problems and they wouldn't help out at all. Today(approx) a week later he receives a collection agency alert letter. I never heard or seen a letter like this before. He paid his Oct bill the his phone was shut off due to non payment even though his account clearly showed a credit. They made a mistake and wouldn't admit. He paid his bill on time every month. I don't get how they can just start collection proceedings so fast.

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User Discussion - Add your 3 cents!

goduke

(11/06/2009)

Maybe your son isn't telling you the entire story.

zzrokk

(11/06/2009)

Why isn't your Son posting this?

KenPopcorn

(11/06/2009)

"I don't get how they can just start collection proceedings so fast. "

They have lots of practice

bearkatkitten

(11/06/2009)

"I don't get how they can just start collection proceedings so fast."

Then it's not for the October bill. There's a bill or two in there your son must have missed if it's been sent to collections.

LadyScot

(11/06/2009)

If he canceled his service that is probably a letter for the early termination. Or, as was suggested before, it is payments that he has not paid.

littleyaya

(11/06/2009)

At Macy's we started calling when the customer was 3 days late on their payment

zzrokk

(11/06/2009)

They don't have a MACY'S in AJ!!!!!!!!!!!!

littleyaya

(11/06/2009)

ZZ, I worked in collections in the call center in Tempe.

And I swear if you accuse me of living in AJ one more time, I'm gonna hide all the gin in the state of Colorado.

zzrokk

(11/06/2009)

NOOOOOOOOOOOOOOOOOOOOOOOOO!!!!

DebtorBasher

(11/06/2009)

YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!!!!!

BTRFLYGIRL (11/07/2009)

OP here my son is out of State and asked me to do this for him. I can't get the exact amount but it was like $100 and something. So you figure the October biil and this months bill??

PepperElf

(11/07/2009)

best thing to do is have him contact them

if he doesn't have that ability he'll have to get a power-of-attorney for you to do it, cos legally they can't tell you anything about the account unless you have that.

BTRFLYGIRL (11/07/2009)

He already talked them and he was a waste of phone call. The lost a good customer.

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