Toyota Motor Corporation Complaint

Oil sludge ruins 2002rav4 with 92k mi - 2002 rav4

Posted By: ipikman on 11/6/2009

Manintained the car exactly as reqd. have all the records of oil changes. oil lite came on. took to dealer where I was told engine oil all sludged up you need a new engine!
notified national customer service folks in ca expecting them to make it right as I own 4 toyotas now.
they said "too bad 5 yr warranty is up!




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    User Discussion - Add your 3 cents!


    justthefaxx (11/06/2009)      
    If the warranty is up, it's up.

    dan gordon (11/06/2009)      
    while a mfctr might suggest 7500 miles between oil changes they don't know how you operate the car so more frequent changes usually take place. Even though you did the 'required' maint' your driving style apparently needed more. Not sure why you would expect them to pay you anything. Toyota makes the engine they don't create the 'sludge'.


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