I am disgusted with this organization. I am about to go back to Comcast. I have never dealt with such an elitist organization when it comes to customer service. So much for the old claim, the customer is always right!

This is an e-mail I posted tonight on the verizonSUCKS.com website. I am outraged with mine and my wife's treatment over the past year.

She has been trying to add our phone service to Verizon. We keep getting a bill from AT&T. I keep giving her a hard time wondering why she hasn't changed. She told me every time she called Verizon she got the run around. I didn't believe her so I tried it myself tonight. It was one of the most horrendous experiences I have EVER dealt with. YOU recorded the calls, you can hear it too. Have a listen! If I haven't heard from an upper level representative of your company within 3 days, I am out of here and you will have the most negative PR storm I can create. By the way, I work for an organization with offices up and down the east coast. I am the National Operations Director. At present we utilize Verizon for all office and mobile phone services. We went with Verizon because of customer service, now I think your customer service is deplorable!!!

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