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Centennial Wireless Complaint - Paying for Gigabytes? - Internet Service
Internet Service - Complaint
HUNTINGTON, INDIANA -- Back in April of this year I signed a contract for two years for wireless internet and home phone service.
I was given the old usual sales pitch about the product, and was told what I would receive for a great price. I was told by the salesperson, that my internet service was a special at $19.99 per month, period. No other charges were discussed. I recently received a bill charging me for going over 20 gigabytes. I would like to know if I missed something or has anyone else had this happen to them?
I was given the old usual sales pitch about the product, and was told what I would receive for a great price. I was told by the salesperson, that my internet service was a special at $19.99 per month, period. No other charges were discussed. I recently received a bill charging me for going over 20 gigabytes. I would like to know if I missed something or has anyone else had this happen to them?
Comments:
Posted by LadyScot on 2009-11-16:
When my got internet on her blackberry, she was allotted so many MBs per month. After that, she pays a fee. Internet is just like voice minutes, you get so many then you pay for the overage. Research your plan and see what your limit is.
Posted by justthefaxx on 2009-11-16:
Did you connect a server to your connection? If you did you are taking up bandwidwth of everyone else in your neighborhood.
Posted by lazydave on 2009-11-17:
I hope this posting is correct. I understand now that i have to pay for extra gigabytes, but at the time of signing and all the paperwork i have, including a hand written breakdown of my plan, there isn't anything mentioned about gigabyte usage, just the $19.99 special at that time. I feel that this is just another cost that is convienently left out when the sale was being made.
Posted by PepperElf on 2009-11-17:
i'd say... don't go with the handwritten plan, read the printed plan.
hand written is just usually the basics to entice you and doesn't contain all of the fine print.
hand written is just usually the basics to entice you and doesn't contain all of the fine print.
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