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Toshiba America Consumer Products Inc. Complaint - Toshiba Regza 40” LCD TV is defective and should be recalled - Toshiba 40" Regza LCD TV
Toshiba 40" Regza LCD TV - Complaint
WAYNE, NJ, NEW JERSEY -- A little over a year and slightly out of warranty, the screen on the TV developed a vertical rainbow which covers about half of the screen making the TV useless. I tried to appeal to Toshiba but they told me they would not warranty the unit. I found several other users on blogs complaining of the same issues. I understand if a product is out of warranty and something minor breaks, but for the TV to become completely useless is unacceptable. Toshiba obviously doesn’t care about their reputation. I will not purchase another Toshiba product.
Comments:
Posted by redmx3racer on 2010-01-06:
So YOUR TV broke. Please explain why it should be recalled? A couple people on some blogs, or a couple hundred complaints on the internet, is but a dent in the number they probably sold.
Posted by memoryx57 on 2010-01-06:
I doubt any of the other manufacturers would do anything either if you had their brand. I do agree that a TV should last longer than a year. But I think the sad truth is that they really don't care that yours is broken. They have your money and they all love to cite " it's out of warranty ". I don't think they ever stop to look at the big picture and what it really cost's them in the long run! I would try a local shop and see if they can do anything.
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