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Avon Products Complaint - DO NOT GET SUCKED INTO THIS TREADMILL OF FALSE CHARGES - UNETHICAL CHARGES/NO CUSTOMER SERVICE
UNETHICAL CHARGES/NO CUSTOMER SERVICE - Complaint
For some reason I thought I might make a few extra bucks selling Avon, I have used Avon products in the past and thought it would be sweet to get a discount on the things I liked as well. I was supposed to get 50% commission on my first four orders, didn't happen. When I asked the lady who signed me up there was a blah! blah! blah! no real answer. Things quickly went downhill and on my last order, I received ZERO comission, I was charged FULL PRICE. Well, that was enough for me, I am too busy to mess with this for the very little or NO financial rewards. I could make more extra money selling blood! Well, I sent an email through my "website" stating that I had no desire to sell anymore. Then I started receiving statements at home saying that I owed THEM money, not much, like $23 and some change. Well, I began to actively pursue getting them to shut down my account and quit sending me bills that I did not owe. I got another bill, it was for a bigger balance due, what the heck? I tried to log-in to my account online to see what the bill was actually for, the mail I received showed o detail. I was locked out of my account because I had a balance due. I emailed customer service directly and was told I would have to send an email through my website, I emailed that I could not because I was locked out, DUH! It took me almost two months to get a "detailed" bill to show what I owed (which, by the way, my account had a ZERO balance when I paid for my last order!). There were charges on there for stuff like "monthly efee" "late charge" and other made up stuff!
Now I am getting calls from a collection agency on a $46 made up charge! I told them that I was in contact with Avon directly and then they called again anyway and when I informed THEM that my number was registered on the DO NOT CALL registry, the person kept threatening me and asking why I was "running away" from this debt. Geez! It's $46! It is the PRINCIPAL of the matter, I do NOT OWE THEM, THEY RIPPED ME OFF and now they want MORE.
I went online and paid over half of the debt just to try and make it go away, we will see if Avon will write the remaining $20 off or add more charges and hound me forever over something I do not owe. I am very close to filing a complaint with the FTC on these theives!
DO NOT EVER CONSIDER SELLING AVON, IT IS A RIP-OFF!!!!!!!!!!!!!!!!!
Now I am getting calls from a collection agency on a $46 made up charge! I told them that I was in contact with Avon directly and then they called again anyway and when I informed THEM that my number was registered on the DO NOT CALL registry, the person kept threatening me and asking why I was "running away" from this debt. Geez! It's $46! It is the PRINCIPAL of the matter, I do NOT OWE THEM, THEY RIPPED ME OFF and now they want MORE.
I went online and paid over half of the debt just to try and make it go away, we will see if Avon will write the remaining $20 off or add more charges and hound me forever over something I do not owe. I am very close to filing a complaint with the FTC on these theives!
DO NOT EVER CONSIDER SELLING AVON, IT IS A RIP-OFF!!!!!!!!!!!!!!!!!
Comments:
Posted by bunnyhead on 2010-01-13:
I sold Avon for quite awhile (mainly to get a discount on things that I liked) and I never had any problems with my orders. I definitely made 50% commission on my 1st 4 orders and my bills were always in the box with each order. The bill is really easy to read and it shows everything that you owe.
Posted by csjung64 on 2010-02-15:
I have suffered the FALL OUT of AVON too. They have terrible customer service, my district manager is all hype and no help. I have been double billed. Have been ran around in circles and ended up paying $220.00 for returned product and they kept what I paid for twice......AVON reps beware, customers......stop buying their low end products! Would you work for a COMPANY that steals from YOU? There is no money in selling AVON unless you recruit a lot of people, and sell a ton of product.
Posted by DON'TBEASUCKER!! on 2010-06-16:
I agree!! Avon, is all about hype, they will make you run around in circles.The person who signed u up and took your 10.00, to get u started will call u and check on you to see if you're doing o.k, and attend to sales meetings. But they will charge you fees and that's why I stop selling and their customer service is a BIG JOKE!!!!
Posted by EJP on 2011-10-16:
I was a very successful Avon rep getting to Honor Society (2008) and Rose Circle (2009). However, I had to return a lot of product, over a period of a few weeks, which I did, at my expense, and was never credited for it, despite phone calls, e-mails and lettters to Avon over a period of 9 months. Avon kept telling me they had not received the products back. However, I had proof from UPS, who actually tracked every package I had returned, and there it was in blasck and white, Avon had received everything I had returned. Then I had orders on hold, the DM managed to sort out that, until she got fired. After that Avon closed down my website, and then the fun started. The collection agency started to hound me, and I put it in the hands of an attorney, we have all the evidence and are now awaiting a court date. I told the collection agency to contact Avon, as why would I be hiring an attorney at considerably more cost than I am alleged to owe Avon. The letters and calls from them have stopped. My advice is do not deal with Avon, they prey on people who want to and need to make a little extra money and make them a whole lot of promises of great opportunities. The fees they charge for the e-rep website are astronomical at $7.50 per campaign. (Mary Kay charge $29.95 per year) Unless you are selling a huge amount of product you will not make any money from Avon, I did make money but in the end it is too much hassle trying to deal with their 'customer service' and trying to explain to them when errors have been made. I am awaiting the outcome of the court proceedings. All they are is an MLM, although they pretend not to be. Steer clear of Avon altogether.
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