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Centurytel Complaint - Centurytel service, aka awful - computer service

computer service - Complaint
Review by Jackyankee on 2010-02-20
For the past two months I have called centurytel "customer service" hoping I could get access to my email and the promised "faster download" which I pay for. What a joke, centurytel is the most pathetic internet provider in business. Bush league, a second rate company that should be run out of business. I was told that my area "was affected." Affected by what? That is supposed to be a reponse to the question "why can't I access my email?" A moronic answer. I can hardly wait for the day this company does not exist. Three times last week I waited over six minutes and I am paying for high speed DSL, the Pony Express delivered a quicker service than this pathetic business. Hopefully some sad sack working at centurytel will see this post, gag to death on his lunch and something will get done. Until then, avoid them like the plague.
Comments:
Posted by Skye on 2010-02-20:
Could it be because they merged with another company and you are having problems?

CenturyTel and Embarq are now CenturyLink
Posted by CenturyLinkJoey on 2010-05-17:
Jack,

My name is Joey and I'm with CenturyLink. Sorry to read about the trouble you've been having with your DSL service. I'll be glad to help you out. Can you email me your name, account/phone number, and any additional details on the issue? My email is Joey@CenturyLink.com. Thanks.

Joey H
CenturyLink Customer Outreach
Reachout@CenturyLink.com
Posted by Martin Brewer on 2012-06-05:
Why is that every 90 days or more/less, the emails I allow to remain in the "INBOX" suddenly disappear? I have not set my settings for this to happen, because I rely on looking back for up to 6 months of emails before I either delete them or move them to a private folder in my email system.

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