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Purity Products Informative - Scams Under One Umbrella Company?

Review by bugzy823! on 2010-03-18
Interesting that Purity uses the same technique that was used on me when I tried to order the free bottle of ACAI. I did get the "free" bottle with other products that I did not authorize. It was difficult to get the company to take the charge off my credit card. The worst part was when I got a strange bill in the following months. I contacting this new company, they claimed that I joined when I ordered my ACAI. This company was even more difficult. After about 9 months of fighting with them, I ended up in a 3 way conversation with them, myself, my credit card company. My credit card company back me in full and got ALL the automatic payments refunded. The question I now have is if the "free" sample is all under one organization that runs the same scam using different products.
Company Response:
Dear Bugzy823, We are very sorry for your obvious frustration. Please know that while your complaint is legitimate, you are lodging it against the wrong company. Unfortunately we are not sure which company you purchased the ACAI product from. There is usually some paperwork that comes with the shipment and most likely it would contain some contact information. Unfortunately we are unable to assist you but we recommend that you try and contact the company that charged your Credit Card. Best of luck. Respectfully, Lori Michel Quality Control Manager Purity Products
Comments:
Posted by Soaring Consumer on 2010-03-18:
I saw on the news a few months ago, indeed it is one big umbrella company and scam.
Posted by geishagirlshirl on 2012-08-21:
Had same problem with Acai. Credit card co helped in same manner as yours but what a nightmare. Was just about to order something from Purity but after the reviews, I won't. The product really sounded good - Nite Vites but don't want the hassle.

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