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PODS Enterprises, Inc. Complaint - Not the best solution around - PODS
Complaint
I have 2 major complaints about the PODS.
1) The sunroof for light is convenient but does ZERO to block UV. My Tape Disintegrated, items completely lost color. I might as well have left everything in direct sunlight for 9 months since the roof only protects from water. I have pictures of two snow boards which were identical when added and 9 months later one was stripped of its color. I am so glad I ended up not putting my sofa in the thing.
2) The insides are constructed of 4x4s which make fitting boxes sung an issue. The spacing rarely fits the items well and thus your belongings could jostle very easily. The beams are across the ceiling as well. These factors really limits the usable space. Storage with smooth walls makes a good packing job better. Especially is going a distance with the POD.
1) The sunroof for light is convenient but does ZERO to block UV. My Tape Disintegrated, items completely lost color. I might as well have left everything in direct sunlight for 9 months since the roof only protects from water. I have pictures of two snow boards which were identical when added and 9 months later one was stripped of its color. I am so glad I ended up not putting my sofa in the thing.
2) The insides are constructed of 4x4s which make fitting boxes sung an issue. The spacing rarely fits the items well and thus your belongings could jostle very easily. The beams are across the ceiling as well. These factors really limits the usable space. Storage with smooth walls makes a good packing job better. Especially is going a distance with the POD.
Identical Snow boards, One was facing up exposed to top of POD roof damaged by 9 months of UV
Company Response:
Dear PdxMacGuy, We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference. Thank you consumerresolution@pods.com (888) 776-7637 ext. 6303 PODS Enterprises, Inc. The Best Moving & Storage Idea Ever.
Comments:
Posted by Alain on 2010-04-24:
PODS would might say it was up to you to protect the items from light when you packed them and it's up to you to pack things snugly. Your review is helpful in pointing out some problems to watch for if you're using PODS, though. Thanks! By the way, the picture is helpful, too.
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