Bank of America Informative

Intelligence Missing - Online Banking

Posted By: trasmus on 12/30/2004

Location: Jacksonville, FL

I am trying to set up my new savings account to my existing Bank of America account. After searching, I find this information.

How do I add a checking, savings, money market, IRA, or CD account to Online Banking?
If you want to view an additional Bank of America checking, savings, money market, IRA or CD in Online Banking, go to the Customer Service page in Online Banking and click the "Add additional accounts" link.
The only problem with this information is that no Add additional accounts link exists in the Customer Service page.

I then enquire of customer service by calling and emailing.

My phone call is answered by a nice tech rep who informs me that he can see my account so something must be wrong with my pop up blocker, or firewall or anything that will mean it is not Bank of America’s fault. He leads me through the process of removing cookies, etc. and then restarting. Nothing. Same old account, no new savings.

My email is answered by another bright Bank of America employee who tells me to go to the account page and click on a word that does not exist on that page. It does not exist on the sign in page either.

I fire off another email message asking for clarification of what page they are talking about. In the meantime, I have to drive to the bank and physically move the money via my atm card to the right account.

Technology. Wonderful tool. Ray Bradbury had it right when he stated the main problem with Technology is between the Keyboard and the floor. I wonder if Bank of America will ever find the pages they believe they have on their web site. I will keep you informed.


Next Bank of America Review >>>



Related Sponsor Links:


Did you find this review helpful?     Very Helpful     Not what I was looking for


Bank of America Reviews By Product:

Got something to say? Help other consumers by sharing your experiences on My3cents...



Community Tools:

  • Read comments (1)
  • Consumers: Add your 3 cents to this review!
  • Business Owner? Post your company response!
  • Write a review on this company
  • More reviews on this company


  • Related reviews:

    More reviews on Bank of America:



    advertise here





    User Discussion - Add your 3 cents!


    CaptainSpaulding (09/04/2006)      
    Instead of setting up a savings account on your existing BOA account, I would immediately sever my relationship with these crooked thieves!!!


     Add your 3 cents!




    Bank of America Tools & Resources:

    Company Rating:StarStarEmpty starEmpty star  (2 out of 4 / 1903 votes)
    How would you rate this company? Rate 1 star Rate 2 stars Rate 3 stars Rate 4 stars
    View company contact info
    Compare ratings of other companies in this industry
    Bank of America Consumer Report Overview


    Browse more reviews in category Financial or subcategory Banks/Credit Cards



       Consumer Marketplace       

    Get Firefox!



    Consumer Tools | My Account | Write a Review | Compare Company Ratings | Company Contact Directory | Local Reviews
    Businesses: Respond to Consumers | Product Recalls Directory from Google | Consumer News & Recall Info from Yahoo
    HOME | FAQ | Advertise | About Us | Site Rules | Terms and Conditions | Privacy Policy | Press | Site Map | RSS


    Copyright 2000-2010 My3cents, LLC     Browse in another language