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Suntrust Bank Complaint - Suntrust Online Bill Pay is a Fraud - Paying Bills Online

Paying Bills Online - Complaint
Review by SuntrustBankSucks!!! on 2010-06-22
Apart from all the fraudulent ways that Suntrust charges its overdraft fees (eg. holding cash deposits overnight etc.), it has just stooped to a new low. Earlier this year, Suntrust vigorously advertised that paying all of one's bill on its website would not only save an individual the time, but also, after three months, earn current and potential customers $100 and $150 respectively. However, what Suntrust did not openly divulge was that three bills had to be paid EACH month for THREE consecutive months before this one could amass this vast wealth. No, this most vital information was conveniently and covertly snuck in the fine print. I am looking to initiate a class action against this bank for fraudlently deceiving customers into revealing to the bank what and how their payments are made to various companies. I believe this was just a ruse to get customers to reveal personal information about their bill paying patterns.
Comments:
Posted by jktshff1 on 2010-06-22:
I thought the promotion was great. The condition was not hidden. I received the money. I read the complete sheet (including the fine print). My bills were paid on time, according to their t&c's. I've been with them for many years. Beats going to every web site, logging in and paying them. I only do that now if I'm cutting the edge of the due date.
and noooo I do not nor have I ever been employed by any bank.
Posted by MaggieMcT on 2010-06-22:
You're not going to get anywhere suing *them* because *you* didn't read the fine print. I would take this as a learning experience, and resolve to always read the fine print in the future.
Posted by Dheboreah J on 2011-12-23:
I have been banking with this particular branch under different names for 25 years now. I admit that they have their faults but when I have addressed the bank, we come to an agreement that' suitable for the both of us. Go SunTrust

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