Levitz Furniture Corporation Complaint

Levitz - World's WORST Customer Service - Living Room and Bedroom Furniture

5
Helpful Votes
Posted By: SandyB on 2/2/2005

Location: CA

My husband and I have been battling Levitz for two years. We purchsed bedroom and living room furniture from them for a total of $5,800.00. Over a time frame of 18 months we received only partial sets, damaged pieces, promises of delivery (some times they were complete no-shows with no notice). We finally gave up and had them come pick up the pieces we had received and cancelled the back-ordered pieces.

We have been waiting on a refund which was promised in 7 - 10 working days on December 9th. Ironically, they continue to call to arrange delivery of additional cancelled pieces. They now refuse to answer emails, phone calls or threats to take legal action. Levitz has NO customer service, no respect for your time or money and no one to help resolve disputes. Buyers be ware!!

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    LindyRn (02/03/2005)      
    Try the corporate office. We had a problem with damaged furniture. The replacement was 10X worse than the original! We went to the corporate office in Westbury NY (my husband works fairly cloe by) and got credit for all the tables! It took only about 2 weeks to resolve the issue.
    But I am still waiting since October for extra material for my couch!
    I don't know if the corporate office is the same but here is the address. Good Luck
    Levitz Furniture Corporation
    895 East Gate Boulevard, Garden City, NY 11530
    (516) 228-9100
    Levitz Furniture Corporation
    1460 Fitzgerald Drive, Pinole, CA 94564
    (510) 222-9977
    business profile | pho ... more >>


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