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Great Spa Escapes Complaint - Great Spa Escapes - Refund Information - Gift Card
Gift Card - Complaint
I was able to reach someone at the gift card issuer - InComm
Here are the instructions for a refund
1. Copy of front and back of gift card
2. Type on a sheet of paper the following
a. First and Last name
b. phone number
c. email address
d. mailing address
e. amount of gift card
f. 16 digit card number on back of card..starts out 589
Fax the copy of card and the above items to 404-935-0879. I received an email within 15 minutes of sending the fax that my card was approved for a Visa gift card exchange and instructions on where to send the card back to.
InComm Attn: Robin Farrow
250 Williams Street Suite M100
Atlanta, GA 30303
Send the fax first so that you get the approval information to send with the card. Good luck!
Here are the instructions for a refund
1. Copy of front and back of gift card
2. Type on a sheet of paper the following
a. First and Last name
b. phone number
c. email address
d. mailing address
e. amount of gift card
f. 16 digit card number on back of card..starts out 589
Fax the copy of card and the above items to 404-935-0879. I received an email within 15 minutes of sending the fax that my card was approved for a Visa gift card exchange and instructions on where to send the card back to.
InComm Attn: Robin Farrow
250 Williams Street Suite M100
Atlanta, GA 30303
Send the fax first so that you get the approval information to send with the card. Good luck!
Comments:
Posted by Alain on 2010-08-17:
This should be posted under 'Informative'. Thanks, pjacksonk, for the information!
Posted by qst25 on 2010-10-01:
The third party distributor is handling request for refunds on these cards. To see if your card verifies you will need to inquire at 678-528-7680. This is a recorded message follow the directions give and fax to InComm the required documentation. Within the same day I received an email back regarding my gift card had qualified for refund with directions on how to receive and exchanged gift card replacement. This was very pain less and was quick. I have all the trust in the process and will be taken care of.
Posted by Beaner on 2011-12-28:
Have tried the number posted by qst25 and it is not in service. Tried the number on the Great Spa Escapes - that is a real joke. I guess I am out of luck trying to redeem this GC. Any thoughts out there?
Posted by janice on 2013-01-17:
This number is no good how do I get my money back,,someone help.
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