Good Feet Store Complaint - Mass Produced Orthotics For An Astronomical Price - "Over The Counter" Orthotics

"Over The Counter" Orthotics - Complaint

Review by RDR1808 on 2010-09-13

FRESNO, CALIFORNIA -- I have chronic foot pain, and wear orthotics. Mine were custom made a few years ago and are getting worn out. I went to Good Feet store at a shoe salesman's suggestion. As it turns out, they sell mass produced orthotics for an astronomical price. The salesman took an imprint of my shoe, acted very knowledgeable, threw out some terms about my food pronating, etc. He then got me a handful of orthotics matched one to what I already had in my shoe, and stuck it into my shoe. He told me it was 189$ !...and when his I told him that my custom made orthotic had been made for much less just 5 years ago, he gave me some song+dance about it having been 'so long ago', etc. Since I needed them, I bought them. Soon, in a few hours, my feet started hurting badly. I went to return them, and, well - you guessed it - they do not take them back as they have been 'custom fitted'. That is a lot of non-sense. These plastic ortotics are probably made in China for 1$ each, and are hugely marked up. This is probably the most expensive piece of plastic you can buy ! I realized that I could have gone to a podiatrist and he/she would have custom made these + insurance would have covered (some of) the cost of the podiatrist visit. Plus, there are online stores that actually custom make orthotics for much less. What makes these salesmen qualified to 'fit' these orthotics?? As it turns out - 1 week of training in the subject.

Probably enough to learn some technical terms to impress people. Avoid this store !!!