North American Bancard / Global Services Complaint - Extremely DISSATISFIED SERVICE and CHARGES - Credit Card Vendor Services

Posted by saarin on 2005-07-22:

I am having similar problems and have contacted a lawyer. If there are more people out there with problems, please let me know at saarin@sbcglobal.net

Posted by Ignatius on 2005-08-16:

We've been dealing with a similar problem with these thieves and would love to find a way to make them accountable. They are impossible to deal with and have absolutely the worst, most unhelpful customer service. Not only does it feel like you're jumping through hoops, but the way they upped the montly fee by $20 is indicative of something more problematic and shady.

Posted by tenmilefarm on 2006-11-23:

I am having similar problems. They have fraudulently claimed that I have a three year contract, when in fact it is only one year. Their cellular hookup is extremely intermittent as well.

If anybody finds a lawyer to start a class action, please let me know.

Posted by gautier on 2006-12-14:

I recently have had terrible customer support from North American Bancard in regards to accepting credit cards. After a year, I had to cancel as they were not providing the service I had paid for and they agreed to provide over the past year. They threatened me with the 3 year fine print contract as well. Attempts to resolve were fruitless. I am currently seeking legal advice. I would advise to be EXTREMELY CAUTIOUS before doing any business with NorthAmerican Bancard with regards to credit card processing and BE SURE to READ ALL THE FINE PRINT on their contracts before signing. Please feel free to contact me for more particulars.

Posted by Blackball tattoo on 2007-06-07:

lawyer. hell yes. let me know. i wrote the other review and still havent got my money yet am bound by a contract. where is our protection

Posted by katydydisme on 2008-10-28:

Yes, we too, I would be interested if anyone can get a lawyer in on this...It is appearing to me in doing a search on the Internet for NAB problems that many have been ripped off by NAB...
My husband started an acct. with these people thru a so called sale rep in early '07 who walked in off the street, big mistake. He sold him on a 1 yr. contract that turned out to be a 3 yr. contract where he thought he would be saving a few dollars a year. So far it's cost several hundred dollars more, duhhh.
This sales rep also didn't tell him or put in the contract he signed about the extra $25 a month fee. I know my husband and he was only doing this to try and save money, the extra $25 a month wasn't going to save him, it would cost him so he would never have signed up with NAB...
Shortly after he talked with them about being ripped off by this and wanted out of this contract, being the time he found out he had a 3 yr. contract instead of a 1 yr. contract , NAB also charged an extra $295 twice on the same day at the same time. So when he asked them what the $295 fees were for they claimed they didn't know. They knew and know, I found out it's a cancellation fee and they charged it twice yet said, oh, we will investigate it and did nothing. He kept calling them trying to get someone to help him and they wouldn't even answer the phone and wouldn't call back on the messages he left them. These people are the worst I've ever heard about or we've ever dealt with and we've been in business a lot of yrs. They are now threatening to charge us personally for another close to $1000 and the business is incorporated.
This has been the biggest mess and he had to close that acct. and open up another acct. to get them off our backs. That is what you will have to do if you want to get rid of them for they will not go willingly.
I hope others will check the Internet before signing up with someone like this for my hubby didn't do that and I would have but he didn't tell me until after he had signed up...

Posted by stylist on 2009-02-12:

I have had similar problems with this company. I was misled by the aggressive sales person & never would have signed a three year contract for anything. My (free equipment) broke down in less than a year. I was told I could buy a new machine for over $500. or phone in my transactions. After phoning them in some were going to another business. I was told I was entering them wrong. Anytime I called & was actually able to get a person it was like starting all over again. They didn't know anything of my previous calls. I don't even know exactly how much money I'm out, & still paying the monthly fees. I would never recommend this company to anyone.

Posted by Global 1 Merchant Customer on 2011-06-09:

To all potential customer of Global 1 Merchant/Ken Einiger, make sure you ask him about all hidden contractual terms i.e. termination fee, # of contract years, and see the contract before you sign anything. Ken is a scammer, he'll not disclose these terms in order to get your business. After you sign, you'll be screwed big time. I am one of his many victims.

Posted by Global_Backstab on 2012-10-10:

I registered with Global after starting my own salon business. Seemed like a good deal - a one year contract and only $10/mo processing fee. Well, somewhere in the fine print, it turned into a three year contract and $30/mo processing -- and their "per transaction percentage" take was too much to deal with. They were milking me dry!! They threatened to "ruin my credit" if I did not pay $325 to opt out of their contract. I refused and they fraudulently tried to access my checking account twice to get the funds from me. I had to cancel my checking account and warn my bank against these bafoons. Bank of America said they already had previous expereinces with these people trying to access their customers' accounts without consent.
STAY AWY FROM NORTH AMERICAN BANCARD SERVICES. They are preditory, frauds who cheat you in the fine print. The fax they send you is unreadable, so you can't even read the fine print! They are crooks and I'm so surprised they are still doing business. Write your state Attorney General's office if you have any problems with these people.