Wholesale Furniture Brokers Complaint - DO NOT BUY FROM THIS COMPANY
Complaint
Review by dirtydeals on 2010-11-07
KAMLOOPS, BC CANADA -- Purchased a bedroom set for my daughter and her fiance as a wedding gift and my credit card was charged a total of 3,635.00. The 10 day delivery date turned into a month with the mattress coming separately. When the furniture arrived it was broken and damaged. My daughter and I had tried to get replacement pieces for this set for almost 3 months now but, Wholesale Furniture Brokers refused to replace the damaged pieces. Now all we really want is our money back so that we can go to a responsible furniture company. They have refused to give us our money back in full refund as promised upon the purchase. They are presently trying to charge us a restocking fee which was waved at the beginning of the order in case we did not like the set. I should have done my research more carefully I would have found out that they are a horrible company. I will never buy on line again. It's companies like this one who ruin it for all the good companies out there.
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