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Wholesale Furniture Brokers Complaint - DO NOT BUY FROM THIS COMPANY
Complaint
KAMLOOPS, BC CANADA -- Purchased a bedroom set for my daughter and her fiance as a wedding gift and my credit card was charged a total of 3,635.00. The 10 day delivery date turned into a month with the mattress coming separately. When the furniture arrived it was broken and damaged. My daughter and I had tried to get replacement pieces for this set for almost 3 months now but, Wholesale Furniture Brokers refused to replace the damaged pieces. Now all we really want is our money back so that we can go to a responsible furniture company. They have refused to give us our money back in full refund as promised upon the purchase. They are presently trying to charge us a restocking fee which was waved at the beginning of the order in case we did not like the set. I should have done my research more carefully I would have found out that they are a horrible company. I will never buy on line again. It's companies like this one who ruin it for all the good companies out there.
Comments:
Posted by raven2010 on 2010-11-07:
They have a B rating with the BBB, even if they are canadian.
http://www.bbb.org/mbc/business-reviews/furniture-dealers-whol/wholesale-furniture-brokers-in-kamloops-bc-1228958
http://www.bbb.org/mbc/business-reviews/furniture-dealers-whol/wholesale-furniture-brokers-in-kamloops-bc-1228958
Posted by Prince-Caesar on 2010-11-07:
You know, whats going on with these furniture store companies? Any more, they are all full of crooks and con artists. It almost makes me afraid to go buy furniture anymore.
Posted by raven2010 on 2010-11-07:
This is the nature of the business when it comes to large purchases. Furniture, jewelry, cars, appliances, etc.
Folks need to educate themselves BEFORE buying.
Folks need to educate themselves BEFORE buying.
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