John Deere Company Complaint - John Deere Nightmare - 790 utility tractor with front end loader

790 utility tractor with front end loader - Complaint

Review by Callie1 on 2010-11-16

My father bought a John Deere 790 3 years ago. This was one of the happiest days of his life. A John Deere... Wow... Until we got a lemon. To begin with the front bearings on the right side broke on a few occasions, always the same problem. The tractors quality is poor at best. It recentlly broke in half by picking up dirt with the front end loader. We immediately contacted our local John Deere and told them what happened. This is where our nightmare began. My father struggled to keep this tractor through his time of unemployment and the company was very understanding. Then when the tractor literally buckled John Deere financing had a different attitude. The openly said we pulled the tractor in half! Not only was this absurd and unfounded, it was insulting. We WERE a John Deere family. We THOUGT this was a quality product with Good people in charge. We were wrong. This issue has made my father sick to the point it is physically obvious. I spent thousands of dollars having my sons room in John Deere, custom curtains, bedspread, toys, clothes... And now we find John Deere isn't worth the dirt it can't pick up. I wil inform everyone I can of this aweful experience and hope they don't make the same mistake we did!