Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

2
Helpful
Votes

Burlington Coat Factory Complaint - You Are A Rude Cashier!

Complaint
Review by HRSavvy on 2010-12-03
NEW YORK, NEW YORK -- I just had the most horrible experience at the Burlington Coat Factory on 23rd St and 6th Ave in NYC. I was waiting in line to be checked out. There was only one cashier for awhile and then another came on. After about 10 mins, the new cashier must have called me, but I didn't hear her, because the other cashier said "What did you fall asleep? Next customer!" I was a little annoyed by this but ignored her and went to the open cashier. While being rung up by a nice cashier, the heard the other one say "Jesus Christ... Actin' like I'm gonna take the card. Where am I gonna run to?" to the woman she was checking out. Then, she stated it again when the woman apologized. I was about 6 stations down and heard the cashier's rant clearly. I could not believe what I heard. To be that rude, taking the Lord's name in vain, AND repeating it again. WOW - she has nerve. After I was done, I walked down and looked at her name tag. It said [snip].

Well, [she] obviously hates her job and should not be in customer service. I'm in the hospitality industry and if any of my associates said even half that, they would be terminated on the spot!

I know plenty of people who are out of work that would love to have her job... and would smile while doing it.
Comments:
Posted by MDSasquatch on 2010-12-03:
Haven't been to a Burlington since that lady got bit by a rattle snake in one of their winter coats; glad to see I am not missing anything.
Posted by momsey on 2010-12-03:
Say WHAT, MDS???

This cashier sounds like a real winner! You really should let a manager know what you heard. Nothing will be done if no one says anything!

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Burlington Coat Factory:
Overall Rating:StarHalf starEmpty starEmpty star