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21st Century Insurance Company Complaint - It's A Horrible Experience Even Before It Gets Started - Car Insurance/Customer Service
Car Insurance/Customer Service - Complaint
I got a cheaper quote online and get a call from them almost instantly. But it went downhill right after, customer service transferred me a local agent and we talked a while. I don't remember my current policy coverage and want to go back and look into more detail so I can call me back the day after. The agent just went bat-sh*t crazy and demand me for my credit/debit card number so I can pay right away. I explained and explained about I wanting to check couple things and do some research. But this guy named traverse kept pushing and pushing bragging about how incredible and reputable the 21st century ins is.
I have to hang up on him. Now I find out how bad the experience, services and how unprofessional they're for business, I'll never go with them. Thank you all for the reviews!
I have to hang up on him. Now I find out how bad the experience, services and how unprofessional they're for business, I'll never go with them. Thank you all for the reviews!
Comments:
Posted by Prince-Caesar on 2011-01-11:
Wow, sounds like youre better off not doing business with that guy.
Posted by Alain on 2011-01-15:
I use an independent agent and I talk with her face to face once a year. I get good rates and have avoided situations like this. What you described is unacceptable. By now I'm sure you've found a better company.
Posted by Augustus2099 on 2011-02-12:
I had 21st century for two years and they dropped us because of they are no longer writing policies in Mississippi.
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