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AT&T Mobility Complaint - AT&T MANAGEMENT CONTACT INFO! - AT&T MANAGEMENT CONTACT INFO!

Complaint
Review by ATT SUX on 2011-02-21
ST. LOUIS, MISSOURI -- AT&T MANAGEMENT CONTACT INFO!

Tired of hang ups, long wait times or being transferred to the pathetic AT&T outsourced customer service department in India? Here is a direct contact for all your billing, service, contractual or device issues. AT&T is by far the industry leader in horrendous service & this allows thousands of customers a direct contact to assist in these matters.

PATRICK ALBRIGHT (ATTSI) pa2938@att.com / 314-331-9802 (DIRECT LINE)

Please pass on this info to anyone/everyone so AT&T customers can finally get a direct, service contact instead of rude, lying, non-cooperative morons!

Donald Wartluft (Team Manager - icare3@amcustomercare. att-mail.com) 918-204-1116 & Ifeanyi Bellamy (Donald's supervisor - icare2@amcustomercare. att-mail.com) 918-204-4237
Comments:
Posted by FlitteringFirefly on 2011-02-21:
AT&T Mobility call centers are in the US. The one I worked for was in Baton Rouge.
Posted by madconsumer on 2011-02-21:
any time i had to call the csr's, they were in the usa, and handled my issues promptly and accurately.
Posted by DebtorBasher on 2011-02-21:
I call my local AT&T customer service, they are located right here in Cleveland...Even when I call the 800 number, my call was never taken over by an outsourced rep.
Posted by northtexbest on 2011-03-10:
They would be better off sending the calls to another country but they are outsourced in this country. The ATT outsource people I have talked to about a problem have all been rude and arrogant. I am sending a complaint to the FCC as a result of them changing my plan without notice.

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