Most Helpful Reviews From 2002




40
helpful rating
General Motors - LS1 Engine "Piston Slap Defect Scandal"
Posted on 4/17/2002 by retirednak
I made the mistake of buying a new 2000 Chevrolet Silverado 4x4 Z71 Extended Cab truck from Tony Chevrolet of Anchorage. Within 1500 miles I noticed an engine noise and took it to our local dealers...
39
helpful rating
Maaco - Maaco should be out of business: Deceptive, and Fraudulent
Posted on 12/3/2002 by mrg214
My name is [snip] and below is what happened when I took my car in for repair at Maaco, located at 601 South 17th Street in Harrisburg PA. My original estimate, written during the winter of 2002,...
33
helpful rating
Beneficial Finance - Fraud - Beneficial - Household Finance
Posted on 5/23/2002 by cbarnett
As an honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident. In October of 2000, my husband and I refinance our home with Beneficial. B...
30
helpful rating
UPS - UPS damaged goods and small claims court
Posted on 8/24/2002 by prodiver
Unless you have a great deal of time and nothing better to do, don't bother trying to take UPS to small claims court to collect for goods damaged in shipping. UPS is self insured so they do not come ...
26
helpful rating
General Motors - LS1 Engine "Piston Slap Defect Scandal"
Posted on 4/17/2002 by retirednak
I made the mistake of buying a new 2000 Chevrolet Silverado 4x4 Z71 Extended Cab truck from Tony Chevrolet of Anchorage. Within 1500 miles I noticed an engine noise and took it to our local dealers...
22
helpful rating
InKline Global - Cancellation policy of purchase
Posted on 1/26/2002 by gudrunsmax
I have purchased a Booster Pack (McAfee) download from you about 5 days ago. You did offer a refund, if the product was not satisfactory and when I did advise you of my intention to cancel I received ...
19
helpful rating
Bob Rohrman Fort Wayne Toyota - Illegal Selling Practices
Posted on 9/28/2002 by rochelle.smiley2
On September 25th,2002 I went to Bob Rohrmans to purhcase a car. When I looked at the contract I noticed there was an additional $1500.00 added to the price of the car. I questioned this and was told ...
17
helpful rating
Sprint PCS - terrible service/unfair collections
Posted on 1/25/2002 by howardf901
This is a letter I sent to Allied Interstate. Jan. 2nd, 2002 To: Allied Interstate Collection Agency Re: Sprint Dispute (client # ********) This is the story of an honest man, a kin...
16
helpful rating
Castle Replacement Windows - HONOR MY WARRANTY?
Posted on 3/18/2002 by cindym68
LIFETIME LIMITED WARRANTY Castle Custom Fitted Vinyl Replacement Windows Warranty Coverage ...
15
helpful rating
Sears - Kenmore Dishwashers Don't Last
Posted on 11/27/2002 by jefredrick
In the past 5 years we have purchased 2 Kenmore Elite Dishwashers. Both of them stopped working in less than 2 years. This is more than just a fluke. Sears says it is our problem, not theirs. What...
13
helpful rating
Sprint PCS - terrible customer service AVOID SPRINT
Posted on 1/2/2002 by howardf901
Jan. 2nd, 2002 To: Allied Interstate Collection Agency Re: Sprint Dispute (client # ********) This is the story of an honest man, a kind man, who gets screwed by a corporation that ha...
13
helpful rating
United Parcel Service - Damaged goods, refused claim
Posted on 8/24/2002 by prodiver
On Sept. 9 2001 I shipped an antique diving helmet (1 of more then 30 I have shipped over the last 5 years). To a Russ in Texas. The box was hand delivered to the UPS office in Concord CA. The UPS a...
12
helpful rating
DaimlerChrysler - Daimler Chrysler Corporation
Posted on 3/5/2002 by gjds
Randy Denham Owner S. J. Denham, Inc. 772 No. Market St. Redding, CA 96003 DaimlerChrysler P. O. Box 21-8004 Auburn Hills, MI 48321 www.chrysler.com 1-800-992-1997 Re: 1995 Plymouth Ne...
12
helpful rating
Dell Computer Corporation -
Posted on 4/23/2002 by wspitz00
This letter is kind of late to send to you, but I just found your address in the April, 2002, PC WORLD and is just to reinforce how miserable Dell Computer treats its customer. It cost me $225 + ...
10
helpful rating
Capital One - Credit Rating & non-notification of judgment attained
Posted on 4/5/2002 by scrtdrvr
. Dear Consumers, This letter is to inform you of the back-door actions of Capital One Financial Services. I will start with the background of the story. With the bills mounting, I sought the h...
10
helpful rating
Home Depot - Tile Installation
Posted on 3/10/2002 by robert.d.mccorkle
I have been struggling with a satisfactory completion of a bathroom tile installation I had done by my Expo store which I hope you can help resolve. To summarize a very long story, heavy grout re...
9
helpful rating
Saturn - Bad warranty service
Posted on 8/12/2002 by ellen
We bought a new 1999 SL2 for the specific purpose of towing it behind our rv. We were also impressed by advertising that said Saturn did not do business like others; they were a "family". We also bo...
9
helpful rating
Bare Escentuals - Customer Service
Posted on 6/28/2002 by tpatteso
Their idea of customer service is almost laughable. Good luck if you are placing a telephone order with them. It took three separate phone calls to get an order placed. If I ever see it I will be p...
9
helpful rating
Americredit Financial Services - Bad Customer Service
Posted on 1/30/2002 by thegame2567
Americredit of Arlington Texas, has the worst customer service, the cant seem to keep up with payments and they penalize the customer, even when there is proof of delivery and copies of the cleared ch...
9
helpful rating
AirTran Airways - Threat
Posted on 4/8/2002 by del
Greetings, My name is Del Hughes. I am the Coaching/Club Director for the Atlanta Chapter of the National Volleyball Organization known as Starlings Volleyball Clubs,USA. The topic of this letter...
8
helpful rating
J.D. Marvel Products Inc. - Cheque cashed, no product after 3 months
Posted on 4/30/2002 by ndillon
We orderd the Clear Vue Booster about Feb 1, 2002. Our cheque was cashed Feb 14,2002. $ weeks later I contacted them by e-mail and was told it would be an additional 3-4 weeks. When that time passe...
8
helpful rating
MCI/Worldcom - Not-Quite Slamming
Posted on 11/9/2002 by Lunacie
This past summer my son-in-law took a telemarket call from MCI on my phone wanting us to switch from Southwest Bell to their company for our phone service. At first my SIL said great, sounds good, but...
8
helpful rating
Best Buy - Bad Service over an exchange
Posted on 3/17/2002 by billandjames
Dear Sir, Please review the list of items purchased at your Greenville, South Carolina Store since I became your customer in 1996: COMPAQ Presario PC and Monitor $2600 CD Recorder for abo...
7
helpful rating
General Motors - Multiple car problems
Posted on 10/12/2002 by larry_l_sullivan
My wife and I purchased a brand new 1999 Grand Am in October of 98. The car was fine for the first 45,000 miles. After that we ran into multiple repair bills. First, the fuel pump quit working. It...
7
helpful rating
McAfee.com - Defective product
Posted on 4/21/2002 by laytonsmith
I had the last version of McAfee's anti-virus software. They 'updated' the software and I was not able to download the update. I spent several hours trying to get this to download. They sent me inf...
7
helpful rating
Ronco - Sub-standard Engineering
Posted on 1/26/2002 by madeal
Does the Showtime rotisserie perform as seen on tv? Sure it does.In fact I know several people that own them and we all have the same problem. After about two months of use the feet, or as Ronco calls...
7
helpful rating
Compaq Computer Corporation - Compaq Repair Center Scam
Posted on 4/27/2002 by m1ke
I bought a Compaq 1720US laptop from Compaq a month ago for 1,599 dollars. About 2 weeks later while I was typing, the plastic surrounding the screen cracked. The computer still work perfectly...
7
helpful rating
CIGNA Corporation - Refusal of Service
Posted on 1/20/2002 by samulski
I attempted to see a hand specialist but was told by my primary care physician that I needed to confirm the referral directly with your office. At approximately 2:00 p.m.,one of your representatives ...
7
helpful rating
Samsonite - defective suitcase
Posted on 1/24/2002 by solishi
I bought a Samsonite hardshell suitcase because of its Worldwide warranty. Yeah right!!! The suitcase is a little over a year old and it has fallen apart. The inside curtain tabs broke after 1 month. ...
7
helpful rating
J.C. Morris - Scam
Posted on 4/21/2002 by saraho
Mr friends and I wanted to buy new computers during the past year. We all searched locally and on the internet. At Yahoo Shopping we found a place that had the lowest prices - J.C. Morris & Company ...
7
helpful rating
Cingular Wireless - Demand for contract compliance!
Posted on 5/1/2002 by DavidDriver
I demand that Cingular Wireless do the following with regard to my account: 1) Provide the coverage that is in my contract 2) Provide accurate billing statements. Or... 1) REFUND MY MONEY 2...
7
helpful rating
Pontiac - Defects?
Posted on 4/21/2002 by marysexton28
My 1999 Pontiac Grand Am has been back to the service dept. 9 times. 5 times for engine noise(squeaking, ticking), 4 times for tail lights blowing, brake rotors, seat motor, window scratching, window...
7
helpful rating
Thrifty - they damaged my car!
Posted on 7/20/2002 by dara.kong
I'm writing with a complaint about the experience at Thrifty Rent-A-Car, and I hope someone will take this seriously. I have used Thrifty Car Rental services a total of six times in a span of just ...
6
helpful rating
Cox Communications Inc - The cable modem service is slow in Topeka, Ks
Posted on 4/17/2002 by SWhichard
Dear Mr. Robbins, I'm a Roadrunner user in Topeka, Kansas, and since your company did upgrades last month to this town, my service has been getting slower and slower at peak time. It's fast now bec...
6
helpful rating
State Auto Insurance Companies - State Auto insurance scams
Posted on 6/15/2002 by VKaranovic
As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident. Dear Sir or Madam, Each time we received State Auto Insurance ads in our ma...
6
helpful rating
Microsoft Corporation - Microsoft Office XP
Posted on 6/6/2002 by gjds
Category:Computer Software Microsoft Corporation Microsoft Office XP Standard for students and teachers can only be used in ONE computer Microsoft Corporation 1 Microsoft Way, Redmond , Wash...
6
helpful rating
Discover Card - TAKE A HINT!
Posted on 2/20/2002 by tugger5000
My girlfriend received a phone call at 130 pm from one of the telephone solicitors. She explained that she wasn't interested and the call ended. At 830 pm, another solicitor called. When he asked m...
6
helpful rating
SofaMart - poor quality merchandise
Posted on 1/23/2002 by kathryn_d_80910
In April of 1999, we purchased a sectional and the problems began! Two weeks after it was delivered we began to notice signs of wearing and gapping holes would open up in seams for no apparent reason,...
6
helpful rating
Slimans Sales and Service Inc. aka Slimans Dodge - Used Car Inspection
Posted on 8/19/2002 by raj201
· Approx. January 1997 purchased Used 1996 Plymouth Voyager that had supposedly been safety checked. Oil was filthy and needed changed; as well as all reservoirs needed filling. Gas leak found first...
6
helpful rating
Gateway - Repair of my computer
Posted on 4/17/2002 by ktafoya
I purchased a computer from Gateway in 1997. It never operated properly. I have taken my hard drive to the store where it was purchased 3 times. The first time the tech said he couldn't find anythi...



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