Most Helpful Computers & Software Companies Reviews From 2009




44
helpful rating
Satellitedirect.tv - Satellitedirect.tv is a ripoff - satisfaction guaranteed - THEIR satisfaction
Posted on 9/7/2009 by Stillredat55
On August 22, 2009 I subscribed to satellitedirect. TV to be able to "watch over 3,500 HD channels on your computer". Their website promises "24/7 unlimited access" and "instant access", that after do...
17
helpful rating
Satellitedirect.tv - Satellitedirect.tv is just a scam and bloody rip off
Posted on 9/14/2009 by ra23
Do not waste your money on this company. www.satellite. TV promise unlimited access to 3500 TV channels including the major free Satellite channels. The Software does not connect, I tested it o...
15
helpful rating
Norton 360 Premier Edition - Shoddy Product-Pay For Support From Day 1
Posted on 2/7/2009 by bob w
I have used Norton products for several years. I renewed my subscription to Norton 360 Premier Edition as a two year contract on Jan. 25, 2009. After running the latest update (I have the system set f...
11
helpful rating
Paretologic - Driver Cure, Reg Cure, Etc - This Company Is Terrible
Posted on 3/29/2009 by Mel Ange
This company is terrible - I bought a ParetoLogic package ... and ran the drivercure. While it identified lots of problems ... it didn't have any solutions (updated driver not found). Although I...
8
helpful rating
Auto Iphone Unlocker.com - Do Not Use, It's A Scam
Posted on 2/20/2009 by Ashleigh8993
I purchased an 8 GB 3g iPhone and am a T-mobile user. I knew I had to unlock the phone but didn't know where to start. I thought that I would try AutoIphoneUnlocker.com because they offered 24/7 suppo...
5
helpful rating
IHS, Inc. - IHS Petra is outdated, clumsy, unstable
Posted on 4/2/2009 by Count Olaf
I've been using IHS Petra (formally Geoplus Petra) for more than 3 years. I will start off by generally saying the software is outdated, clumsy, incredibly unstable (especially the ridiculous overlay...
5
helpful rating
Video Professor - Classic Bait and Switch - With a Twist (Beware!!!)
Posted on 5/30/2009 by Burned by Video Professor
BAIT = On TV they tell you that the video is free, just pay shipping and handling. SWITCH = However, only the software they discussed on the TV would be free. They ask you what software package you...
4
helpful rating
PC Tools Spyware Doctor - PC Tools Rip Off
Posted on 2/13/2009 by ecyrba
PCTOOLS has so far charged me 3 times to renew a license that I didn't want. There are free tools that do a better job. They refunded my once but still have charged me twice more. This is another scam...
3
helpful rating
Video Professor - Won't return your money
Posted on 10/31/2009 by diana1362
Saw the ad for "ebay" video professor, got the package, did not want the service, called and canceled, received a return authorization #, called the company, they have received the merchandise, and th...
3
helpful rating
Norton - Norton is a SCAM
Posted on 9/25/2009 by dustydad
A couple of months ago I bought my daughter a laptop for school. Of course it came with the Norton software included,(Free Trial version). About 11 days before the free trial ran out she got infecte...
3
helpful rating
Symnatec - Norton Anti-Virus Seems To Be Messing With My Start-Up Of My Computer And I Have To Constantly Download Updates I Already Have
Posted on 6/8/2009 by tsin1
I needed to take my Dell desktop in for repair to Best Buy, aka, Geek Squad after purchasing it only 15 months previously. It could not start up, and after 6 weeks of trying to find the source my mot...
3
helpful rating
Adobe - 4 Hours and 10 minutes on Hold
Posted on 5/20/2009 by Vande
Waited on hold for tech support 2 hours and 40 minutes yesterday and 1 hour and 30 minutes today and still have not talked to a technician. The music blasts you r ear the same 3 songs of which I had d...
3
helpful rating
Nuance - Dragon Naturally Speaking Non Support
Posted on 3/6/2009 by RckD
I have used Dragon Naturally Speaking for years, producing up to 100 documents each day. I have upgraded frequently as new versions come out and I have been pleased with the product. Unfortunately, as...
3
helpful rating
Symantec Corporation - Symantec Service Stinks And There Are Better Products
Posted on 1/27/2009 by Rayr
Because of a 5 hour wait in trying to get service and then getting incompetent service from Symantec I decided to switch to System Mechanic. With regard to my needs this is a vastly superior product i...
3
helpful rating
Symantec Corporation - Inefficient Renewal Process Again This Year
Posted on 4/1/2009 by bcarkenord
Once again this year it is time to renew my Norton security subscription. Once again I waste over an hour of my time because of their poorly designed renewal process. You would think that they would m...
3
helpful rating
MacAfee Virus Protection Automatic Renewal - MacAfee Anti Virus Auto Renewal
Posted on 10/31/2009 by Bag of Donuts
I was a subscriber to the MacAfee program but changed my anti virus software prior to the expiration of my subscription. Upon expiration, I received multiple emails from MacAfee indicating that the cr...
3
helpful rating
Symantec - Beware Of Downloading From Symantec
Posted on 1/14/2009 by economissed
I kept encountering problems while trying to up date my Norton Antivirus program. Symantec suggested contacting their consumer service dept. which I did. After three separate attempts the technician a...
3
helpful rating
Tax Software Store Austin TX - Tax Software Store Deceptive Trade
Posted on 4/16/2009 by glw511
Tax Software Store, Austin, TX deceptively shows TurboTax Home & Business program on their website, deceptively prints out a picture of the same product on the invoice, then shipped an entirely differ...
2
helpful rating
McAfee - McAfee more harm than good
Posted on 3/9/2009 by Disappointed user
"Am I protected? No" McAfee is the first company I've encountered that alerts customers that they've gotten the shaft. You have to dive into their policies to understand that you're not only unprote...
2
helpful rating
Symantec Corporation - Customer Service?? What Customer Service?
Posted on 2/25/2009 by Lala99
So, my 'protected by Norton' laptop contracted a horrible virus... I contacted Norton for help and they pressure-sold me a $99 package where a 'technician' gains access to your system remotely and rem...
2
helpful rating
Symantec Corporation - Pay For Their R&D
Posted on 3/23/2009 by jameske
In Summary: Symantec although large, may Win a few battles, but sadly, will lose the battle. Poor support polices, huge tax lawsuits, and deficient software will soon drain their resources and t...
2
helpful rating
Mcafee - Mcafee 2009
Posted on 4/2/2009 by mikey79
My computer came with Mcafee already installed. First off, it disabled itself from time to time without any warning at all on several occasions, so you constantly have to be checking up on it. Secon...
2
helpful rating
Microsoft Corporation - Beware of used Xbox 360s
Posted on 11/15/2009 by Stew
On November 11th 2009 Microsoft booted over a million players (xbox 360 machines) from its Xbox Live gaming service because the units in question were identified as being modified. November 12th E...
2
helpful rating
Microsoft Corporation - Why would anyone give money to Microsoft after Vista
Posted on 10/20/2009 by swoodard
After what Microsloth did to us with Vista, why would anyone throw more cash their way? This company has been doing it to consumers for years and the not unlike Evita, the money keeps rolling in. I ...
2
helpful rating
Symantec - Caveat Emptor - Norton Products and Support Destroys PCs
Posted on 1/7/2009 by Wayne1954
Internet pirates attack everything from our personal bank accounts to entering our private email accounts. As a consumer, we try to protect ourselves using brand name products that catch viruses, malw...
2
helpful rating
Symantec - Symantec Customer Service is Terrible, Horrid, Pathetic, don't buy their products
Posted on 1/6/2009 by SymantecSucks
As an independent technical support specialist for close to twenty years I have had many encounters with Symantec and every time the experience gets worse than the time before. It is bad enough that ...
2
helpful rating
Prevx - Very Positive Experience with Prevx
Posted on 7/1/2009 by Sparticus
I recently discovered a Trojan malware/virus on my home laptop that used a file named "el32.dll". Typically I remove them myself by using my anti-virus software or search the web for a solution. ...
1
helpful rating
ParetoLogic - It is possible to pay for software and ending downloading "malware"?
Posted on 10/10/2009 by Juan Jose
Has anyone had the following experience? I had a problem with the installation of Windows Live Photo Gallery. I searched the web for a solution. ParetoLogic sudenly offered to me a free scan of my co...
1
helpful rating
Sundial Time Systems - Time Clock Software That's Easy To Use
Posted on 2/6/2009 by Alchemist
I installed the software and reviewed it, and think this is a great product. As a payroll professional and end-user of various softwares, primarily Kronos, this piece of software really stacks up w...
1
helpful rating
Nuance - Forced to pay for technical support
Posted on 8/10/2009 by RAT3000
The product is good for the most part but god help you if you require ANY support. I've had to reinstall my products but can't reactivate because how the licensing is done. The website, which is poorl...
1
helpful rating
Microsoft Corporation - Impossible To Find Help For Free
Posted on 1/3/2009 by TKOP
I have been trying to find how to fix a problem with XP for 3 hours and am unable to find anyone to help me out... I bought the Windows XP software... I should have the ability to get tech support wit...
1
helpful rating
CAPTCHAs - Such A Nuisance
Posted on 6/1/2009 by CJC0189
Anyone else just a tad bit annoyed at those CAPTCHAs? You know what I mean..when you go to sign up for a new email address or whatnot, the system makes you enter a series of letters/numbers all jumble...
1
helpful rating
AAA Self-Storage - Bad customer service
Posted on 9/17/2009 by kmw1212
I rented for over 5 yrs and the previous mgmt was great. I paid 6 months at a time because the previous mgr promised a refund of unused months (but not partial months). In Aug I dropped off my trailer...
1
helpful rating
Tax Cut - Tax Cut Errors And Lack Of Service
Posted on 1/17/2009 by hannah51
Tax Cut business would not load on any of the computers we own. The on-line help solution did not work. I called customer service and was told they were unaware of the particular error message, but ...
1
helpful rating
E-harmony.com - Not worth spending money on
Posted on 7/2/2009 by Declan O'Squirrel
Before signing up I just ran a few checks. On the first settings I had, there were only 25 potential candidates with 30 miles of me, and of these, 6 weren't even in the UK. And since when has China be...
1
helpful rating
Symantec Corporation - Poor customer service
Posted on 11/3/2009 by Muchannoyed
My Norton Internet Security for up to three computers was automatically renewed in the spring of 2009 with a new expiration date of March 29, 2011. I downloaded it to two computers. Four months late...
1
helpful rating
Roxio PhotoShow - Too Much 4 too Little.
Posted on 6/25/2009 by Mr.X
I joined Roxio PhotoShow membership online and it is a cute little program ( It was a lot better when It was under the SimpleStar Label) CUSTOMER USUALLY PAY A $39.00 MEBERSHIP A YEAR for the on...
1
helpful rating
MyHelpHub.com - Photo-Saver Software
Posted on 1/6/2009 by ryukin
Do not waste you money on their products. They state that their software will recover deleted or lost photographs from your media card. Of course they do not provide a trial like many of the other c...
1
helpful rating
Defender pro - Defender pro head aches
Posted on 9/27/2009 by jgroze
This product has recked havock on my system. I had to finally do a harsh restore to solve all the problems that it has caused. The uninstall function would not work. Do not purchase this product!...
1
helpful rating
Norton Software - Norton Symantec HP Mobile
Posted on 3/9/2009 by pizazz
Norton Symantec HP Mobile www.myord.com If you are charged CANCEL it within 60 days. DO NOT Touch this virus software if it comes with your computer. They will charge you without your permissi...



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