Most Helpful Consumer Stores & Furniture Stores Reviews From 2009




11
helpful rating
Select Comfort - There Is No Repair Service If Something Goes Wrong With Your Bed
Posted on 2/13/2009 by aglasact
One thing you must know BEFORE you purchase a Sleep Number bed (SNB) is there is NO REPAIR SERVICE if something goes wrong with your bed. If something breaks they will send you the part(s) but you hav...
11
helpful rating
Defy Supply - Low Price Not Worth The Stress
Posted on 4/16/2009 by glokith
My husband and I ordered a section from this company on October 28 of 2008 (Last Year) and we have not received the right one yet and it is April 2009. The company has low prices but you never get wha...
10
helpful rating
Tempurpedic - Don't buy a Tempur-pedic if you aren't the exact size of your sleep partner
Posted on 6/2/2009 by fbchic
We purchased a Deluxe Queen Tempur-pedic mattress from Slumberland (separate review there, stay as far from that store as you can). My husband is 6'5" and 250 lbs, I am short, 5'4" 150 lbs. We were ...
7
helpful rating
Lane Furniture Industries - Warranty Problems
Posted on 1/17/2009 by Agility
I purchased a Lane Rocker Recliner from the now "Defunct" Wickes Furniture store for $675.00 20 months ago and also purchased a "Limited" Warranty. Fortunately for the Warranty CO., my ripped seams ...
6
helpful rating
La-Z-Boy Incorporated - Unhappy Consumer
Posted on 1/14/2009 by LAZY BOY SUCKS
We also spent approximately $7500 on furniture, leather reclining sofa and love seat and 2 custom fabric reclining chairs. On the sofa at one end that reclines there is an area between where the recli...
6
helpful rating
Ashley Furniture - Horrible Experience
Posted on 5/15/2009 by Nics
I would like to start off saying that I warned my MIL about buying from this company because of things I had heard. She found a sofa/table set that she LOVED however so I went to the store with her to...
6
helpful rating
Ashleys Furniture in poplar Bluff mo. - Ashleys Furniture Store poplar bluff mo.
Posted on 8/31/2009 by ace22
My wife and I bought a living room suiter from ashles furniture store in poplar bluff month in 3 weeks the couch fell apart and couldn't be fix. So we pick out another suite in 3 weeks the couch fell ...
6
helpful rating
Ashley Furniture - Roseville, CA - Delivery date is BS - your furniture won't come when they say
Posted on 7/16/2009 by customer unhappy
I bought (not received yet) a table and six chairs for $982 on June 23, 2009 and was told that it would come on July 3rd, so I would have it for a party on July 4th. Guess what? Not only did I not...
6
helpful rating
Ashley Furniture - Horrible Customer Service and Product delivery
Posted on 4/25/2009 by Kristin530
WORD OF WARNING!! I have to share my TERRIBLE experience with others so that they do not make the same mistake I did by patronizing Ashley Furniture. On February 18th I purchased a living room set...
5
helpful rating
Ikea - To IKEA or NOT to IKEA
Posted on 3/29/2009 by Doesitreallymatter
Have you noticed that there is no section or counter in any IKEA store that claims to be "guests’ services" or the "courtesy counter" or "Customer Service"? There is not a single sign or direction a...
5
helpful rating
Bobs Discount Furniture - Begbug Infestation
Posted on 3/27/2009 by emonahan
I just got a little money that I don't always have and brought a bed from Bobs Furniture in Worcester mass and got bed bugs with the bed. I called up a so call customer care line and had to leave a me...
5
helpful rating
THE DUMP - Damaged furniture, unreliable customer service, delayed replacement, damaged replacement...NO PERSONAL SATISFACTION
Posted on 8/28/2009 by dump the junk
We purchased a 5 piece bedroom set from this company on May 30, 2009...up until today, we haven't received the dresser in proper condition and we are VERY VERY unhappy. We received a damage piece and...
5
helpful rating
Ashley Furniture - Fantastic service, great product!
Posted on 5/22/2009 by KL2
I went to Ashley Furniture after going to 10-15 furniture stores, looking for a sofa. I just moved into my own apartment in a new city and I was sitting on an 'inflatable' lounger/sofa so getting a r...
5
helpful rating
Ashley Furniture - Buyer Beware!!!!!
Posted on 5/26/2009 by Buyer Beware!!!!!!
I don't know where to start. First they ordered the wrong furniture. When I went to the warehouse to pick it up it was the wrong color and wrong style so I didn't accept it and went back to the store ...
5
helpful rating
Ashley Furniture - Dont buy from Ashley Furniture
Posted on 9/6/2009 by kimbo5458
Where Ashley Furniture's products are appealing to the eye, and many times prices seem more than reasonable, the quality of the furniture is less than acceptable. I bought a sofe/loveseat and ottoman...
4
helpful rating
Badcock & More (Furniture Stores) - Why Not To Buy Into Their Franchises Or Products
Posted on 1/22/2009 by badcock & more rip offs
After 18 yrs of service many rewards, some from state representatives etc and 30 yrs of hard credit worthiness we bought into the BADCOCK lies. Over night this Badcock company ruined us without cause ...
4
helpful rating
Ashley Furniture - Don't Be Quick To Judge
Posted on 5/26/2009 by giants51
I went into an Ashley Furniture and spent a over 2k to furnish a new apartment. The only catch was I'd need the furniture by the 1st from either the store or their distribution center, as I was movin...
4
helpful rating
Palliser Furniture - Puckers Galore
Posted on 5/6/2009 by phalanxanaz
Based on a showroom sofa at a local retailer we bought two leather sofas from Palliser a Canadian/Mexican manufacturer of furniture. When the sofas arrived every seam was puckered and wrinkled. Not he...
4
helpful rating
Value City/American Signature - American Signature Hates the MIlitary
Posted on 11/9/2009 by sleepinghalo
I went into American Signature in Brandon during their Veterans Day sale. My wife and I were going to purchase some living room furniture for our new home. When I asked the salesman what kind of milit...
4
helpful rating
La-Z-Boy Incorporated - Customer Service Failure
Posted on 5/29/2009 by snevelb
We purchased 2 reclining sofa's on March 14, 2009 from the Tacoma gallery. We were told that since we had to special order the sofa's it would take 6 to 8 weeks for delivery. We were told we could c...
4
helpful rating
Ashley Furniture - A Horse Trailer? Are You Kidding Me?
Posted on 4/21/2009 by spunky123
I just now found this site and felt I needed to convey what happened to me when I went to pick out pieces for my bedroom. I found a gorgeous set, that had originally been like $5000 something and they...
4
helpful rating
Ashley Furniture - Don't Ever Shop At Ashley Furniture
Posted on 7/28/2009 by Ash123
I placed our order on May 5, 2009. The order said I was to get it in 6-8 weeks. Low and behold 9 weeks rolls by and no call saying it will be late or no call with upcomming status. So then I proceeded...
4
helpful rating
Roomstore - Roomstore Customer For Life
Posted on 2/3/2009 by jetzzx1
I finally found the best place in Tyler for furniture - The Roomstore. They were kinda hard to find but when I called them they told me to just look for the Bed, Bath, & Beyond store and they were ne...
4
helpful rating
Linder's Furniture - NEVER AGAIN
Posted on 6/12/2009 by Bummed mum
I ordered an entire bedroom set from Linder's - bedframe, 2 nightstands, armoire, and king bedding. Upon delivery, the armoire was two inches deeper than the figure the salesperson gave me. I called...
4
helpful rating
Ashley Furniture - Ashley's takes your money NEVER DELIVERS your furniture!
Posted on 9/22/2009 by myreview23
On 6/21/09, I purchased furniture from Ashley's Furniture Homestore in Fairfield, CA; I paid in full. I was told to expect delivery within 6-8 weeks, although it would probably be sooner. However, I w...
4
helpful rating
Bobs Furniture Stores - Believe Every Negative Post
Posted on 4/21/2009 by Phil S.
I should have believed the negative posts re: Bobs stores. Every one is true. They are very nice and polite until you have paid for your purchase. Then it's all lies. When the first delivery was made ...
4
helpful rating
Ashley Furniture - Horrible Service...
Posted on 5/9/2009 by Magicmag
It is now May 09, we purchase our living room suit in February 09. It was to be delivered by March 17 09. Now, we have requested refund for undelivered furniture. 3 times we had days scheduled for ...
4
helpful rating
Office Max - Max Assurance scam
Posted on 1/19/2009 by coakes
Be informed, DO NOT purchase the warranty offered by Office Max! I did, and went online to register my product, and what the ****? Web site does not exist. I do find a thousand reports of Office Max w...
4
helpful rating
La-Z-Boy Incorporated - Poor quality & Service
Posted on 6/18/2009 by MeBeingMe
We puchased some furniture in February of 2008. Three pieces in the Roland Style from Lazy Boy. We received our special ordered furniture in March 2008. When we were ordering they told us the cushions...
4
helpful rating
Bernie and Phyll's - An Interesting Contrast
Posted on 7/24/2009 by KenPopcorn
I recently purchased all new living room furniture from Bernie & Phyll's, in Braintree MA. The delivery date was a month out, but I was willing to accept that because I wanted a Saturday delivery so I...
4
helpful rating
Ikea - No help, runaround
Posted on 8/7/2009 by Daisy75
I have been shopping at IKEA for over 20 years now but am very disappointed in their customer service. I recently bought a bed in the Charlotte NC store. I needed some help in the self-service area ...
4
helpful rating
St. Germain's Furniture - St. Germain's Furniture Needs To Liquidate!
Posted on 7/26/2009 by nipsy
St. Germain's is a broken system from top to bottom. -no modern styles -no staff -bad policies on returns and refunds -crude language in office -no manager -absentee owner -fake sales -unbel...
3
helpful rating
Carolina furniture group - Carolina Furniture Group
Posted on 6/2/2009 by fastbird2
I found Carolina Furniture gGroup on line they state they are the leader in selling Berkline funiture. In October 2008 we ordered the furniture we were told it would be delivered in six to eight weeks...
3
helpful rating
Ikea - Shop carefully, take advantage of "as is" section
Posted on 7/14/2009 by souxiewoozie
While I am not a huge fan of cheap furniture, I have to admit I have owned more cheap furniture than not in my life time. I'd personally much rather have a second hand bookcase made of real wood over ...
3
helpful rating
Ashley Furniture - Watch Out About Purchasing Warranty
Posted on 2/6/2009 by lucasmom
I purchased a coffee table, 2 end tables, a couch and 2 chairs from Ashley Furniture store in Huntsville AL. I was told by the sales person that the delivery people would move my old furniture for me...
3
helpful rating
Ashley Furniture - Horrible Product, Horrible Customer Service
Posted on 7/29/2009 by swtcajun57
My husband, myself, and two family members went into Ashley Furniture on 07/05/09. My husband and I purchased a living room set, sofa, loveseat, recliner, 3 end tables, sofa table, coffee table. I h...
3
helpful rating
Ikea - There Is No Santa, Virginia
Posted on 1/31/2009 by inthespirit
There is no Santa and there is no truth to the 25 yr warranty/guarantee on Ikea KITCHEN CABINETS. YES, the door hinges open and close like the little machine demonstrates, however, they corrode and...
3
helpful rating
Simplicity Sofas - Simplicity Sofas Was A Great Discovery
Posted on 6/11/2009 by JenM1970
We did a major renovation of a lower lever family room and needed to begin furnishing the space. The problem was that we could not fit any regular sized sofa down the stairwell. I shopped for months...
3
helpful rating
Linder's Furniture - Long Time Client-No Longer
Posted on 1/29/2009 by disgruntled client-no longer
I purchased a couch at the Costa Mesa location, it was red in the showroom, I ordered Indigo. It showed up the next week as the most uncomfortable thing I have ever sat on-nothing like the showroom. I...
3
helpful rating
Boyles Distinctive Furniture - Boyles Has Credit Issues And Cannot Deliver
Posted on 6/5/2009 by Ed Moore
After waiting 16 weeks for a piece of furniture to be delivered, I called to ask why it was 8weeks past the promised delivery date. I was told by the VP of sales that they were having credit issues w...



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