Most Helpful Consumer Stores & Home Improvement Reviews From 2009




34
helpful rating
Empire Carpet - Some "Inside" Information About Empire Carpet
Posted on 4/1/2009 by billitant
There are some important things that consumers should understand about Empire Carpets' business plan. First and foremost, almost none of the people you interact with are actual employees of the com...
16
helpful rating
Lowe's, carpet installation - Lowe's carpet installation- they subcontract the installation to an unreliable third-party
Posted on 7/15/2009 by Just tryin to get a lift
When you decide to use Lowe's for carpet installation, you can choose the carpet that you want in the store. There is a wide variety of carpet to choose from and well organized samples on display. The...
13
helpful rating
Window World Allen, KY - Window World Deception
Posted on 3/31/2009 by jcrace0001
1. Dec. 19th, 2008 Rodney Castle came to our house and provided us with an estimate to replace our Windows. This same day my wife paid for half up front and agreed on the contract. 2. Monday, D...
12
helpful rating
Empire Carpets - Deceptive
Posted on 6/15/2009 by rubberduck2020
We need to replace our basement carpet and scheduled an appointment with Empire Carpets online. Sales person shows up with polyester carpet touting them as the best. Not true, Nylon is better. He meas...
9
helpful rating
Kraftmaid Cabinets - MASCO - Kraftmaid Kitchen Cabinets
Posted on 2/22/2009 by joekaren
Do not buy Kraftmaid or better known to us "KRAPMADE" kitchen cabinets. Our kitchen remodel began in August of 2008 and we are still not done in February of 2009. The first delivery of cabinet doors ...
9
helpful rating
Window World - Do Not Buy Anything From Window World seriously
Posted on 3/27/2009 by hadogen
I have had the worst experience ever with Window World of DC. First of all they say the sell a 189 window installed, thats a lie. Yea sure they will install it for 189 but you gotta get this and tha...
9
helpful rating
Anderson Storm Doors - Emco Doors - Bad Quality Product - Poor Customer Service
Posted on 5/19/2009 by MelZ
We purchased a Anderson/EMCO full view solid glass storm door in metal frame from Home Depot Fall 2008. It was professionally installed from our contractor. Shortly after installation, we noticed t...
9
helpful rating
Empire Carpet - Robbed Me Blind...Literally
Posted on 3/24/2009 by Jewlz68
I had an in home visit from one of their sales people and it was great. She was helpful and the price was really good. I scheduled the instalation and was very excited about getting fresh new carpet f...
8
helpful rating
S.C. Johnson - Showers Of Praise
Posted on 1/23/2009 by TheNewSheriff
My friend that asked me to post the Domino's review, also sent me this tidbit. I keep telling him he needs to sign up for this site, but maybe he's just shy. Here is what he has to say about this pr...
7
helpful rating
Empire Carpeting - Service
Posted on 6/18/2009 by sonnyb
On 6/17/09, I had scheduled an appointment to have a free estimate done re. installing carpet throughout the whole house; 3 bdrm. dining rm. hallway and living room. The appointment was scheduled bet...
6
helpful rating
Castle Replacement Windows - Great product, Great service.
Posted on 8/6/2009 by 2f4r
I recently replaced four double hung windows in my daughters room that were extremly drafty. I had contacted several window companies as to get several estimates. The first company, Tri-state windo...
6
helpful rating
Window World Windows Houston Texas - Replacement Windows
Posted on 10/10/2009 by dgillbee
Window World Windows, Houston Texas --- PLEASE ALSO READ MY FOLLOW UP My Husband called to see if our replacement windows were in and that is when they scheduled to come out. The appointment was se...
6
helpful rating
Home Depot - INFERIOR CARPET & INSTALLATION
Posted on 8/7/2009 by Michelle R
The Beaulieu of America carpet I purchased and had installed through Home Depot began to "Pucker" after less than 1 year. Home Depot sent their carpet repair tech, who said the carpet is delaminating...
5
helpful rating
Home Depot - Home Depot, Spanish Only?
Posted on 6/5/2009 by greaser
I am in the market for a string trimmer. I stopped at the Hanover, PA Home Depot to look over their product line and get some information. I had already looked at trimmers at a Lowes that is in the ...
5
helpful rating
Lowe's - Do not buy Lowes appliances.
Posted on 8/20/2009 by Lowes hits a new low.
I just purchased a Frigidaire stainless steel dishwasher from Lowes in Rocky River OH and had it installed on Aug 14. It malfunctioned from the start, never leaving the wash cycle and not draining. ...
5
helpful rating
Clear Choice Windows - More problems with Clear Choice Windows
Posted on 7/29/2009 by hdgsmar
It's been less than one year since I've had my windows installed by Clear Choice. These are the worst windows I could have ever purchased. The locks on the windows broke after only a few months. ...
5
helpful rating
Empire Carpet - Be Careful When Empire Carpet Visits Your Home
Posted on 3/23/2009 by Autumn14
I need my carpet replaced in a portion of my home, so of course I contacted several companies including Empire Carpet. You are able to go online and schedule an individual to come out measure the are...
5
helpful rating
Empire Carpet - Beware of the EMPIRE PRICE-SHOCK
Posted on 9/23/2009 by Billybob21
Empire does a great job advertising, I therefore called them simply to get an estimate and see where it may lead. The 12 months no interest/no payments was as well attractive certainly to pay off with...
5
helpful rating
Windsor Windows - Ice And Mold
Posted on 2/22/2009 by disgruntled also
I built my $500,000 plus dream house in MN and have been fighting icy windows which thaw and consequently destroy the woodwork and have severe mold build-up. I have spent far too many hours with a buc...
5
helpful rating
Merillat Cabinets - Really Poor Workmanship Merrilat Cabinets
Posted on 4/12/2009 by my 2 cents
We worked with a Distributor of Merillat Cabinets and we really liked what we saw in the showroom. We were also extremely impressed with their delivery. After we had a few of the cabinets installed in...
5
helpful rating
Mohawk - Defective Mohawk Flooring: An installer's nightmare!
Posted on 10/18/2009 by R.S. in So Cal
In August 2009, I purchased 1000sqft of Mohawk's Mirador Porcelain Tile because I was impressed by the demo tile, but it proved to be a huge mistake for the following reasons. 1) No "Made in China"...
4
helpful rating
Lowe's Valspar Paint - Lowe's Valspar Paint $5 Rebate Ripoff
Posted on 1/29/2009 by ronco53
Lowe's opened a new home improvement store at 43rd & Sterling, Independence, MO in December, 2008. Part of the 'grand (?) opening celebration was a flier of special offers for that store only. O...
4
helpful rating
Empire Carpet - Beware!
Posted on 5/24/2009 by SAL2
Like the others before me I called Empire and set up an installation consultation. The representative was very helpful and did not pressure us like other companies had nor did she talk bad about comp...
4
helpful rating
College Works - College Works- Bad bad choice for a Paint job
Posted on 7/7/2009 by jackson01
Without the doubt, the absolute worst choice one can make for an exterior paint job. We hired College works for an external paint job and the entire ordeal was a debockle. There was little to no p...
4
helpful rating
National Floors Direct - Terrible To Say The Least
Posted on 3/10/2009 by jimster3673
Description of Problem: When I talked with the salesman [snip] it was verbally agreed upon to do no seams with the install. We both actually walked into the hallway and discussed it. It was stated NO...
4
helpful rating
Culligan - Culligan Causes Water and Mold Damage and Magically Disappear
Posted on 1/31/2009 by dwayneneal
Complaint against: Culligan Water Conditioning 501 Maryland Avenue Hagerstown, MD 21740 culliganman@earthlink.net (P) (301) 797-0311 (F) (301) 797-7231 Culligan Water Conditioning installed a...
4
helpful rating
Lowe's - Never Again Will I Use Lowes
Posted on 1/24/2009 by arizonaartie
I went to Lowes in Peoria, AZ. and asked about remodeling our Kitchen, both bathrooms, removing a wall so as to open up the kitchen area, and new flooring. They gave me a bid and I signed the papers i...
4
helpful rating
James T Masonry - Best company you will find "James T Masonry"
Posted on 9/13/2009 by sweetheart7
I had several contractors tell me they couldn't do the work I needed done on my driveway said it was impossible to do what I wanted done. Then I meant James and seeing the work he and his crew are ca...
4
helpful rating
Lowe's Payment Center - I Just Want To Make A Payment To Our Lowe's Credit Card Account
Posted on 10/7/2009 by very ticked
I have never seen a web site so hard to use. I just want to make a payment to our revolving account at Lowe's on my computer. I pay 99% of our monthly bills online, but this is the most down right c...
4
helpful rating
Homeannex aka Decorative Hardware Direct - Scam - Fraud - Deceptive Business Practices
Posted on 4/25/2009 by Scott3¢
Homeannex aka Decorative Hardware Direct, has been ripping people off for over 4 years. My experience with them is just like everybody else. So instead of reiterating what everybody said, I'm goi...
4
helpful rating
Castle Replacement Windows - Sales rep became insulting during estimate
Posted on 7/9/2009 by julita79
On 7/5/09, a sales representative came out to our home to provide us with an estimate for 9 replacement windows and the replacement of a large bow window. At the time of his arrival, my husband wasn't...
4
helpful rating
National Floors Direct - Worst Home Improvement Company I Have Ever Dealt With
Posted on 1/25/2009 by tjrek
Had a sales representative over the house on 1-5-09 to price out a carpet installation in my family room. Salesman was very nice and decided on a discontinued carpet at a great price. Saved more by ag...
4
helpful rating
Jeld Wen - Fingerprint's Between Glass In Jeldwen Windows
Posted on 3/5/2009 by kckennedy
I custom ordered 12 Jeldwen windows and a patio door from Home Depot, had them installed a few months ago. Since then I started to notice fingerprint's between the glass, upon closer inspection of the...
4
helpful rating
Lumber Liquidators - Bellawood - Lumber Liquidators
Posted on 1/11/2009 by just want what I paid for
Several hours into installation of first purchased floor contractor noticed lines were not lining up. Turns out widths of boards varied as much as 1/3 inch on same board. Other individual boards were...
4
helpful rating
Lowe's - Rebate paperwork - supposedly never received
Posted on 8/13/2009 by Nik32
I purchased 12 Pella windows from Lowe's this spring that had Lowe's $20 gift card rebates on each window. I sent in the receipt/paperwork early June and still haven't received the cards. When I cal...
4
helpful rating
Empire Carpet - Misleading Promotion
Posted on 2/24/2009 by Not a Fool
Empire Carpet is (hopefully) one of the last of door to door sales with a fish hook. They advertise 60% off but refuse to give prices by the yard - 60% off what??? Oh, and sale price is on "carpet onl...
4
helpful rating
Home Depot - Do NOT sign a contract with Home Depot
Posted on 1/13/2009 by Harvey69
April 10, 2008 – I paid Home Depot 1302 (HD 1302) for an estimate for replacement windows for my home. Cost of the estimate was $45.00 which I placed on my Chase card April 20, 2008 – Bas...
4
helpful rating
JCPenney - Fake sales at JCPenney
Posted on 4/22/2009 by punger1
In reference to the complaint against JCPenney at Bay Plaza Mall, 100 Baychester Avenue, Bronx NY 10475 My wife and I were buying blinds for our home and noticed a 70% off sale at JCPenney. The me...
4
helpful rating
Lowe's - Excellent Customer Service and in the middle of a robbery!
Posted on 10/10/2009 by Xenobia
My husband and I went to Lowe's today to purchase a snowblower for his birthday. We found that due to the sales that were going on, we could get an upgrade for the same price as the original snowblowe...
4
helpful rating
Thomasville Walnut Hardwood Floor - How To Clean
Posted on 7/22/2009 by new kitchen
We just installed the Thomasville walnut wood floor in our kitchen and immediately knew we would have a problem keeping it clean. We have a dog and 3 kids and it shows everything!!! We have been usin...



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