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| TXU - New "Smart Meters" And Poor Customer Service
Posted on 1/26/2009 by CO4
I currently have one of the new "smart meters" installed in my home. Over the last two billing cycles my electricity usage, according to the meter, more than doubled. During this time period I made no... |
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| Hudson Energy Services - Hudson Energy "Slammed" Us - Warning!!!
Posted on 4/17/2009 by Old mum
We were "Slammed" by Hudson Energy about a year ago. They switched us without permission to their services. It took weeks to straighten out and now they call us weekly and harass us. We are on the Do ... |
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| First Energy - Clevelanders FORCED To Purchase 2 Over Priced High-Efficiency Light Bulbs!
Posted on 10/6/2009 by DebtorBasher
 FirstEnergy to give away 3.75 million low-energy light bulbs (By John Funk, The Plain Dealer 10/05/09
First... |
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| Vonage - The Worst Phone Service / Bar-none
Posted on 1/22/2009 by tuscin
My experience with Vonage has been mirrored by the comments I read below and the complaints I have since found on the internet. I desperately wish I had done my homework before starting service with t... |
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| Amerigas - I Hate Amerigas!!!
Posted on 1/22/2009 by silver98
I got stuck dealing with Amerigas when I bought a house with one of their tanks already on the property. The person that sold me the house was pretty far behind on their bills and when I called to ge... |
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| Gexa Energy - Gexa Gouges
Posted on 2/6/2009 by richq22
I recently changed electrical providers after Gexa Energy gouged me big time. [snip]
Following hurricane Ike, I received the highest bill (not because of usage because power was out) I have ever... |
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| Amerigas - Amerigas intimidation tactics
Posted on 5/22/2009 by Jennie99
Amerigas is a bad company. They own the tank, they force you to buy their gas, they refuse to sell you the tank. They fill the tank also when you ordered only a partial fill (which you do due to your ... |
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| Consumers Energy Group, Brooklyn, NY - Rip Off Takes Your Money And Leaves You Cold
Posted on 2/6/2009 by Janetlb
They took our money every month on a budget plan. And then did not deliver oil we had over $1300 in our account and we come home and had no heat we call four times and no one called us back. Our hou... |
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| Gexa Energy - Horrible Customer Service
Posted on 6/1/2009 by Clark65
This company could care less about you as a future customer. They totally screwed us after we requested to be on an average monthly billing plan. They then hit us with a $1400 bill five months later... |
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| First Choice Power - No Trust
Posted on 4/28/2009 by veramajor
I called First Choice customer service to have my name changed cause I got married. The change was important because I wanted to take advantage of the Lite Up Texas program for reduced electricity. I ... |
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| US Energy Savings Corp - I Have used US Energy Savings Supplier For 2 Years
Posted on 2/26/2009 by rosym209
I've nothing else to do today, so I started to searching the web to see what people is talking about this days, and I'm surprised that some people is giving bad comments for this company. I have U. S ... |
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| Global Tel Link - Consumer Complaint Against Businesses
Posted on 6/5/2009 by rosanadana
I have had trouble with Global Tel Link, I pay and the fees change. I was not aware they charge by the zip or area code. I am not sure this is legal. But I am contacting the federal communications c... |
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| Reliant Energy, Inc. - Ripoff Power Dis Service
Posted on 5/11/2009 by RandynoReliant
I have had Reliant for 11 months and 15 days and in this time they have twice disconnected me both their fault took two days once for reconnect and 1 day for the other we tried to show the disconnec... |
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| Scana Energy - Reconnect Fees When No Bill Even Due!
Posted on 1/8/2009 by melindaw
I inadvertently paid by gas bill for November of 2008 twice. Once on 11/21 and once on 12/16. When I realized my mistake, I called Scana to see if they could back one out. They said no I would have... |
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| AmeriGas - AmeriGas is among the slowest ever
Posted on 1/26/2009 by RandyO
Our propane company was bought out by AmeriGas so using them was not our option. My brother is special needs and lived alone in a trailer in Bitely. His trailer had a small fire so I removed it. I pur... |
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| Amerigas - Still In The Cold
Posted on 1/4/2009 by erdeb
Annual pre-paid customers - with an empty tank for the second time - I've got a three year old and a one year old daughter with special needs. The delivery guy calls and says he'll be here in "severa... |
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| Commonwealth Edison Company - ComEd employs a BUNCH of IDIOTS
Posted on 8/17/2009 by deekay
Com Ed charged me over 1200.00 in 1 month, it is a single family home!! I complained about the bill ans they changed the meter. I was told the meter would be tested and I ould receive the results. thi... |
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| Reliant Energy, Inc. - Confused
Posted on 1/18/2009 by d3p4rt3d
I have had Reliant for 1.5 years in Dallas Texas and the prices WERE great but since I didn't renew my contract early I am on a variable rate plan that is bagging me for 19c per kwh. I can renew for a... |
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| Fairpoint Communications - Crash and Burn
Posted on 9/27/2009 by ARIJANA
Fairpoint is total trash. I had static on my phone too and they kept telling me it was a problem with MY house wires. I called for months before they even came out to look and it and guess what? The p... |
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| Stream Energy - Huge Rip Off!
Posted on 9/5/2009 by GRRRRR
DO NOT! I repeat! DO NOT use this provider. They will rip you off for every penny they can! A "representative" visited our home to "sign us up". Even knowing my husband has the on set of Alzheimer's, ... |
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| Direct Energy - Avoid Direct Energy Like the Plague
Posted on 7/9/2009 by gdwa
My ultimate complaint is that Direct Energy is so completely incompetent that remaining with them became impossible. During the first 6 months I received my electicity from Direct Energy I only recei... |
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| First Choice Power - 72 Hours And More To Reconnect
Posted on 10/22/2009 by patgmen
Hello, just have to let people know on the poor customer service that First Choice Power has. I've never been late on my bill but this summer my power bill went up a lot from paying approximateily 250... |
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| Stream Energy - Stream Energy is Dishonest and Greedy
Posted on 1/7/2009 by bria
I considered switching from my previous electric company because Stream (verbally) assured me a lower rate. When the 1st bill arrived it was at the same rate as my former electric provider. Unfortun... |
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| Stream Energy - Early Termination Fee
Posted on 6/10/2009 by StreamNoMore
Had been with Stream Energy for about 4 years. Has a few issues, but really slight. Did everything according to the book, i. e., auto draft, renewed agreements, never late, average billing, etc. Wh... |
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| ComEd [aka Commonwealth Edison] [aka Excelon ] - Protect yourself from overbilling by ComEd
Posted on 10/1/2009 by TiredofBattlesWith***
Tate a picture of your electric meter every month, and keep the picture with your records (write the date on the back, and, if possible also keep an electronic copy of the photo(with automatic dating.... |
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| TXU Energy - TXU Energy HORRID
Posted on 7/25/2009 by not hard to please
TXU energy cost us hundreds of dollars by refusing to turn off the power to the rental home we moved from. While the house was vacant, the power was being turned on and used excessively by the landlor... |
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| ComEd - Rip-Off Report!
Posted on 9/5/2009 by Maddeb
Consumers are getting ripped-off by one-and-only residential power company in Illinois, by BIG BULLY - ComEd. ComEd demanding that customers over-pay, collecting hundreds of dollars above-and-beyond t... |
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| Nicor Inc. - Please Help!
Posted on 3/16/2009 by Yellow97
We just received a Nicor bill for $445 for 364 days. Nicor claims that they switched the meter a year ago and never updated our records to reflect the new meter number. They said they estimated our pa... |
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| Stream Energy - I Paid - They Disconnect Me Anyway!
Posted on 4/16/2009 by PaidNoPower
This company is a JOKE! I paid me bill in full in cash at the store, and they cut me off anyway ... and now they want me to pay to have someone come out to turn the power back on!!!! And their custo... |
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| Reliant Energy, Inc. - Stay away
Posted on 6/23/2009 by FrustCust
They keep increasing rates all the time. Have the worst customer service. Stay away from them.
They discriminate new customers and existing customers all the time.
Treat you nice and later play... |
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| Gexa Energy - What Customer Service?
Posted on 3/7/2009 by aapkaty
I thought I was doing my homework when I researched Gexa Energy. I ended up signing a 5 year contract on what I thought was a pretty decent rate until I started receiving my bills. I called their "c... |
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| Stream Energy - Stream Energy is a ripoff
Posted on 7/1/2009 by Anne w
Stream Energy is a joke. A former client persuaded me to switch to their electric service and when my contract expired last summer, they didn't bother to notify me and my rate went through the roof. W... |
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| Amerigas - Amerigas is evil!
Posted on 5/18/2009 by jaytee
I hate AMERIGAS!
I rent an apartment which is the top half of a house. When I first moved there, I could juts call whenever I needed gas delivered. Since I use the stove rarely, I may only need a fi... |
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| Reliant Energy, Inc. - Maybe It Gets Better
Posted on 5/11/2009 by Hondaddy
I don't know if this provides any comfort to any Reliant customers. But they just sold off the residential division of their company. I am a stock holder. Not sure who picked up the 140,000 customers,... |
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| Amerigas - Absolute Jerks
Posted on 1/14/2009 by szilli27
I have this nasty company because I have one of their tanks. I called for delivery and they said 5-7 working days. At that time I was at 17%. Well the day before the delivery was set to be (the 7th da... |
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| Amygo Energy - Amigo Energy great company
Posted on 9/23/2009 by jojorab
Well I had to write something because all I've seen is bad stories about this company. For me personally I have nothing but good things to say about them. I started last February and I have had noth... |
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| Xcel energy - Poor custumer service
Posted on 8/12/2009 by DRECK
One thing I learned is if you feel like your not getting threw to any customer representative, hang up and talk to somebody else. Always talk to a manager or superviser if they are rude. My power was ... |
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| Global Tel Link - Terrible Service
Posted on 5/28/2009 by moccasole
I have been dealing with this company for some time now, and am so disappointed. The problem is, there is no other company to deal with. I am not an inmate, and wish not to be treated as one. For t... |
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| Global Tel Link - How Are They Still In Existence?
Posted on 1/29/2009 by belajovena
Website: CorrectionsGTL.com
I am so disappointed with the collect call company Globaltel Link. They have the worst customer service that I have ever experienced with any other company. The price of... |
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| Gexa Energy - Change Of Management And Very Low Rate
Posted on 3/7/2009 by shree84
Hi,
After someone told me that the management of Gexa is changed I called their customer care to check with their new rates. Guess what to my surprise I found their rates to be much cheaper than my... |
