Most Helpful Phone/Cable & Cable/Satellite/Internet Services Reviews From 2009




31
helpful rating
Satellite Direct - Scam Rip Off Don't Waste Your Time
Posted on 9/6/2009 by saucy_grrl
They say 100% guarantee but won't refund your money. It links you to movies on hulu which is a free site. It claims there are over 3000 channels but very few will run, or they are not in English. The ...
15
helpful rating
Charter Communications - Charter Communications Customer Service Nightmare...
Posted on 1/1/2009 by captainkbt
Charter cable customer service is absolutely terrible. Over the last 4-5 years that we have had Charter we have experienced several nightmares. First a tree fell across the street and brought down the...
10
helpful rating
DirecTV Inc - An Inside Look At Your Directv Experience!
Posted on 1/18/2009 by ironyemcee
I'm a technician for DirecTV and I've read a lot of the complaints online. Some are valid others are very exaggerated. However, I will attempt to shed light on what can make or break your DirecTV...
8
helpful rating
Comcast Corporation - An Advertising Haven That Is Unwanted!
Posted on 1/23/2009 by Dmeredi
I am writing this review for three reasons. First I want to know if there is anyone else out there that finds the advertising banner on the side of the email screen intrusive and aggravating. Secondly...
8
helpful rating
Directv - Directv: Time for a Class Action Lawsuit
Posted on 9/5/2009 by Time for a Class Action against Directv
Had I not experienced first hand the operating practices of DirecTV, I would have never have imagined a company could be allowed to conduct business in this country in such a blatantly dishonest, irre...
6
helpful rating
DirecTV Inc - Direct TV SCAM
Posted on 1/27/2009 by The Patriot
I am writing to protest most strongly and urgently about Direct TV. Unfortunately their system does not function as claimed, had problems from the first day of installation. Cancelled the service aft...
6
helpful rating
DirecTV Inc - How to contact Direct TV CEO's office
Posted on 6/19/2009 by Anna Bodot
Don't take out your wrath on the poor customer service worker who has no power and is not permitted to give out senior management phone numers. Show this pain in the ass company what's up. So here ...
6
helpful rating
DirecTV Inc - A letter sent to DirecTV re:Customer Service Problems / Bait and Switch, Lies and Breach of Contract
Posted on 7/28/2009 by rwright013
I hope you understand that I am not an individual that is easily irritated or upset. Congratulations! Your company has managed to succeed where others have failed. Bait and Switch, Lies and Breac...
6
helpful rating
DirecTV Inc - Beware - Opt Out Services!
Posted on 2/15/2009 by kneschy
In January of 2009 I was going about my normal bill paying on a Saturday afternoon. I logged onto my online account with Direct TV and thought the balance due was a little high so I decided to check ...
6
helpful rating
DirecTV Inc - Directv is THE worst
Posted on 10/1/2009 by jgalloway79
Coolguy is absolutely right. I suggest anyone in the market for satellite/cable avoid DirecTV. After having Dish Network for 3 years my wife convinced me about a year ago to switch to DirecTV. At f...
5
helpful rating
Comcast Corporation - I Give Up On Comcast!
Posted on 1/22/2009 by Jdub777
I have only had Comcast as a service provider for 2 Months now. I have Internet, Telephone, and Cable on Demand T.V. with them. The phone, internet and t.v. service is continuously offline. Last week ...
5
helpful rating
DirecTV Inc - Just Say No - Direct Tv Are Total Liars
Posted on 5/3/2009 by odello3
I am writing this review to add my 3 cents to the already thousands of complaint reviews there are on this site about Direct TV Inc. This is one of the most unscrupulous companies operating out there ...
5
helpful rating
Comcast Corporation - What Service?
Posted on 4/21/2009 by brooke_m
April 15, 2009 To Whom It May Concern: I am very saddened by having to send a letter with so many complaints in it, however, I am so displeased with the Comcast company that I am considering can...
5
helpful rating
Dish Network - Dish Stole Money From My Autopay Account For Service I Had Cancelled!
Posted on 1/27/2009 by Z man of Oregon
If you cancel your service, be sure to check your auto pay account, they may keep charging you! My account was being double charged when I canceled my old account and started a new one! Then, when ...
5
helpful rating
ABC, Inc. - America's Funniest Home Videos Going Trashy
Posted on 1/18/2009 by cottondog
ABC has gone so seedy that it can't even seem to put on a supposedly wholesome family show without edgy, off-color or subtlety sexual humor. I have been a fan of America's Funniest Home video's for ye...
5
helpful rating
AT&T Cable Services - Equipment Return Ripoff
Posted on 1/9/2009 by pkstinn
My Uverse saga includes a 14 month history of trying to return equipment when I cancelled my Uverse TV services. Since Oct. 07 I've called and written twice a month to get my return boxes from Uverse!...
5
helpful rating
Dish Network - Dished by Thieves
Posted on 4/5/2009 by Skye001
Dish Network recently "interrupted" my satellite service, because I refused to pay some phantom $5.99 per month charge for the Home Protection Plan, to which they add late fees over the months, jackin...
5
helpful rating
Dish Network - Not Worth It, Find Another Company
Posted on 8/26/2009 by BrittMe
What can I say?? You get on the phone you talk to a rep, they make you feel like this is the product for you but then you get the product and it is exactly what you don't want. Thats what happened to ...
5
helpful rating
Dish Network - Never even got a dish!
Posted on 9/23/2009 by Never got a dish
We were supposed to get a satellite dish through Dish Network installed. They gave us a 5 hour time block. At the end of the 5 hour time block, I called customer service. After fussing with their horr...
5
helpful rating
AT&T Uverse - Boycott AT&T Uverse
Posted on 2/25/2009 by jcbeloved
I am 30 years old and out of my many experiences with customer service, AT&T UVerse is by far the very worst. I don't think it can get any worse unless monkeys ran the phones. I'm not exaggerating. ...
5
helpful rating
DirecTV Inc - Corporate Greed
Posted on 1/7/2009 by royal80
From 1994 to February 2008 I was a loyal customer of DirecTV. I cancelled service in February at which time I was offered a $20 annual monthly decrease if I remained. I said no then a statement made t...
5
helpful rating
Hughes Net Satellite Service - Hughes Net Satellite Way Worse than Awful
Posted on 2/3/2009 by JasperNicky
I decided to go back to school and wanted to participate in online classes. Initially I was using dial up service which was incredibly slow. Then I saw an ad for Hughes Net. They were able to provide ...
5
helpful rating
DirecTV Inc - How To Protect Yourself From Cancellation Fees
Posted on 2/27/2009 by louchi
Direct TV has tried to charge me 150.00 cancellation fees because I cancelled early because their equipment did not work. Here is a great way to get around dishonest companies. When you sign up for ...
4
helpful rating
Dish Network - The Real Story Behind Dish Network Customer Service From an Ex CSR
Posted on 9/15/2009 by TellingItLikeItIs
When you are calling Customer Service for Dish Network, you are more than likely speaking with a CSR located in Niles, OH. This CSR works at a call center and is not employed through Dish Network. ...
4
helpful rating
DirecTV Inc - Sex Offenders Installing Directv Nationwide
Posted on 4/30/2009 by jcox
YOUR DIRECTV MAY HAVE BEEN, OR COULD BE SCHEDULED TO BE INSTALLED BY A SEX OFFENDERS. I know for sure this is going on because I was a local manager for a DirecTV contractor and was instructed to hire...
4
helpful rating
DirecTV Inc - DIRECTV SUCKS
Posted on 9/12/2009 by FLCOOLGUY
I moved on August 1st 2009. On August 2nd a DirecTV Tech came to my new residence to set up service. Unfortunately the Tech could not get "line of sight", remember that quote, "line of sight". The tec...
4
helpful rating
RCN - RCN sneaks in a fee
Posted on 4/21/2009 by PassingBy
For those of you who have service from RCN you may have recently received a notice of rate increases. Most people probably glanced at the back at what looks like a listing of services. Buried in that ...
4
helpful rating
Comcast Corporation - Comcast Packages
Posted on 2/14/2009 by terrih
I was contacted out of the blue by a Comcast representative telling me if I signed up for their TV/Phone/Internet package, I would actually end up paying less to them than I was for just internet and ...
4
helpful rating
DirecTV Inc - Poor All Around Service
Posted on 1/9/2009 by RuthieB
I have been a customer of DirecTV for years - never a late or missed payment. On September 13, 2008 I lost service due to hurricane Ike. I scheduled a repair call and waited. The third party in the Ho...
4
helpful rating
DirecTV Inc - Do Not Use DirecTV: Even If You Are A Sunday Ticket Fan
Posted on 2/5/2009 by emilitfan
I purchased Direct TV in March of 2007 because we moved. My husband and I are HUGE NFL fans and we wanted the Sunday Ticket. Unfortunately, DirecTV is the only company that is contracted to offer it. ...
4
helpful rating
Dish Network - Why Is This Company Allowed To Scam Customers
Posted on 1/28/2009 by juanito
Where do I begin to even explain my frustration with Dish Network? The service completely sucks. If a little wind barely blows by, boom you have no signal. Usually 20-25 minutes. Twice a day. Many tim...
4
helpful rating
DirecTV Inc - Worst Service And Installation Experience
Posted on 1/9/2009 by drogers267
We have had the worst experience of our life with this installation. The technician was at our house from 1:45 to 10:00pm. Installation is still not complete. Wires hanging, internet cable cut(he adm...
4
helpful rating
Dish Network - Back to Cable
Posted on 5/27/2009 by lving cable again
When contacting Dish, I speak English, I prefer English speaking customer service, I understand them, they understand me -- Not W DISH. I like paying for a product when I am using the product, but if ...
4
helpful rating
DirecTV Inc - Early Cancellation Fee / Property Damage
Posted on 3/8/2009 by BarryD
After almost 4 years with DirecTV, in the fall of 2008, I received a letter from them indicating they were changing the manner in which they broadcast HD channels. In order to continue receiving HD s...
4
helpful rating
AT&T Cable Services - Before you order AT&T Uverse you should know/ask....
Posted on 2/15/2009 by Pete K.
The quality of service or lack of depends on your distance from a "Cross Box" located somewhere in your neighborhood to your house. AT&T claims that you can get service if 3,000 or more feet away fro...
4
helpful rating
DirecTV Inc - Direct TV Scam
Posted on 3/5/2009 by jrubio8
$39.99/mo Ya, Right!!! During our recent relocation I saw an advertisement for Direct TV. The ad was offering a, 1 year, discounted, PLUS DVR, bundle package for $39.99 a month. The discount was en...
4
helpful rating
Dish Network - Thank You To All Of You Who Wrote In
Posted on 6/8/2009 by Erniere
I wanted to THANK all of you who have written a review. I was about to sign up to DISH, I have DIRECTTV now and was kind of fed up, but thanks to all of you, I won't be signing with DISH. I am so glad...
4
helpful rating
Auctionmentor.com - Auctionmentor Stole Money From My Account!! $39.95
Posted on 9/27/2009 by jimontheriver
I responded to an e-mail to my account..After listening to the sales pitch,,I agreed to spend $1.97 for shipping for the one item..I stated three times that I did not want to have membership in the co...
4
helpful rating
Dish Network - Unfair & Unauthorized Cancellation Penalty
Posted on 7/21/2009 by AshleighD
I was forced to cancel my Dish Network service due to the fact that the technician was unable to find line-of-site to install my dish at our new house. I had been happy wish Dish Network for 3 months ...
4
helpful rating
DirecTV Inc - NFL Sunday Ticket 2007/2008 Combo Rip-OFF
Posted on 2/10/2009 by Vetericus
I bought the NFL Sunday Ticket 2007/2008 Season Combo 5pay on December 23rd 2007. The promotion was to buy what was left of the 2007 season and add the 2008 season early as a discount. I paid 5 paym...



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