Most Helpful Travel & Car Rental Reviews From 2009




11
helpful rating
Alamo - It pays to ask questions
Posted on 8/10/2009 by Stew
I rented a car from Alamo for my trip to Alabama. I usually choose Alamo for my road trips because they offer very attractive weekly rates, unlimited mileage and the driving area is the entire Contine...
8
helpful rating
Auto Rental Companies-Relationships - Relationships Of Auto Rental Companies
Posted on 7/22/2009 by dan gordon
So many people write with problems dealing with car rentals, but you should be aware of the following: Enterprise owns National and Alamo Hertz owns Advantage Avis and Budget have same owners as ...
6
helpful rating
Rent Max Miami - Stay Away From This Rental Company
Posted on 1/27/2009 by FBB-PIQ6
On Jan 19 I rented a car from this company, thru their web page and online reservation. I waited at the airport for 45 minutes and only after the third phone call did someone in a private car and not ...
6
helpful rating
Hertz - Bogus Fuel Charge
Posted on 1/23/2009 by Louloubelle
How can a company bill my credit card for bogus charges and think they are going to get away with it?. Dropped off our rental at FLL airport and got our bill in the mail with $83 extra charged. I call...
5
helpful rating
Enterprise Rent-A-Car - The Company Has A Total Disregard For Their Equipment And The Safety Of Their Customers
Posted on 1/1/2009 by thecybo
Rented car from Enterprise with bald tiresI had the same experience from their Gallup, NM office. I needed a ...
5
helpful rating
National Car Rental - Infested with Cockroaches
Posted on 9/10/2009 by sjk
DO NOT rent from National Car Rental! I recently rented a minivan from them and half way through my trip discovered the car was infested with cockroaches. When I returned the car the two managers I sp...
5
helpful rating
Car-hire-UK.com - No Refund of Deposit
Posted on 4/18/2009 by Jdude
Car-Hire-UK.com is a UK internet based car rental company that specialize in renting cars to foreign visitors arriving at Gatwick and Heathrow. There is a very good reason they do this and it is to sc...
5
helpful rating
Enterprise Rent-A-Car - RENEGE ON RESERVATION
Posted on 7/19/2009 by FERRUM
I had made an online reservation with Enterprise Car Rental at LaGuardia Airport a good two weeks before July 18, 2009... Confirmation # RQLWW6. I was to pick up a mini van at 11AM that day. When ...
5
helpful rating
Hertz - Another Bogus Fuel Charge
Posted on 4/25/2009 by OntheRoad
Add me to the long list of folks who discovered Hertz had tacked on a Fuel/Svs Charge after I returned my rental car with a full tank to Albuquerque Airport. Yes, they did credit my account once I cal...
4
helpful rating
Hertz - Hertz Rips Money From Customer Without Notice
Posted on 4/16/2009 by Santhein
I rent one day car rental from Hertz counter at the Savoy airport, Illinois on Saturday 9:30 am on March 28. They told me that the car gas thank is full but not totally full and I have to fill even 3 ...
4
helpful rating
Stacey's RV Rentals aka Clovers Clunkers - Totally Unprofessional
Posted on 8/11/2009 by talkinggoat
Do not rent from these bumbling bafoons! We rented an RV for a weekend and could not get the hot water to work. After several phone calls to the very rude lady that works there, we were still unable ...
4
helpful rating
Europcar Australia - Europcar Adelaide Is A Disgrace
Posted on 6/27/2009 by Justin Carter
Below is the original email to europcar once I received a bogus $98 repair charge. It has now been 5 months, at least 10 phone calls from me to them, 4 personal visits to the depot and promised return...
4
helpful rating
Belle Tire - Alpine MI - Tires From Belle Tire Throw Em' Through The Window Like The Company
Posted on 5/10/2009 by jack d 79
Am very discouraged by the crew at Belle Tire on alpine. Witnessed them beating on vehicles in the parking lot..Squealing tires, being hard on transmissions (shifting from reverse to drive before veh...
4
helpful rating
Enterprise Rent-A-Car - Discovered Damage Scam with Enterprise
Posted on 9/2/2009 by di&al
Enterprise Episode 8-31-09 My husband and I went to pick up a rental car while visiting MA from FL on Weds. 8-26-09 at 10:30 am at Enterprise Car Rental on 290 Littleton Road, Unit 9, Chelmsford, MA ...
3
helpful rating
U-Haul - Excellent Service
Posted on 8/10/2009 by bearkatkitten
I've done a lot moving in the last 10 years. U-haul has come through whether I'm moving within the city or between cities. My most recent move was March of this year. I went online and reserved a t...
3
helpful rating
U-Haul - Fire The Person That Hires These People
Posted on 2/6/2009 by as.ylimited
I rented a truck that had holes in the roof. I know things like this can and at times, will happen. After loading everything, it began to rain like cats & dogs. We had to unload everything, because wa...
3
helpful rating
Alamo - Extortion For $45 Us For $5 Gas Used
Posted on 1/31/2009 by 58bluechevyapachefromarizona
The car was fine, good on gas and reasonably comfortable. The problem was when we returned it on the 24, about 1 1/2 hours before our flight. We were held up from construction and an accident. We f...
3
helpful rating
Rent Max Car Rental Miami, Florida - Don't Rent At Rent Max Miami, FL
Posted on 4/3/2009 by erios
This company is unsatisfactory and totally irresponsible. The car we rented was old, over 60 thousand miles, dirty, it had an engine noise, old tires (hardly any thread left), bad windshield wipers, o...
3
helpful rating
Europcar South Africa - Holding on to money that does not belong to them
Posted on 10/14/2009 by Daniel2009
Rented a car from Europcar South Africa in May 2009 and was involved in an accident which was 100% the fault of the 3rd party, which admitted guilt. Europcar withdrew ZAR6000.00 from our credit card a...
3
helpful rating
Carrentals.com - Will Never Use Again!
Posted on 5/3/2009 by lock
Rented a car for the first (and only) time online from carrentals.com. They sent me a confirmation for my rental. When we got to our destination, the car rental company they set us up with told us car...
3
helpful rating
Budget Rent-A-Car - Budger Rent a car Dublin FRAUD against foreign tourists
Posted on 8/1/2009 by Z49
I tried to rent a car in on 4/25/09 at the Dublin airport, I was given a defective VW Golf with 2000km, it looked nice and clean. I had the car in my possession for less than 15 minutes, it stalled 3 ...
3
helpful rating
Enterprise Rent-A-Car - Deceptive practices
Posted on 9/4/2009 by blueduck2
We called Enterprise to rent a car and they gave us a price and reserved the car for us. When we got there they took the 100.00 deposit and the payment of the agreed to price. We then all went to the ...
3
helpful rating
U-Haul - Car Carrier Rip-Off
Posted on 5/24/2009 by jlc49
My son and I needed a full sized car carrier to pick up a vehicle a short distance out of Fresno. A week before it was needed, I made a reservation directly with the North Blackstone shop in Fresno fo...
3
helpful rating
Enterprise Rent-A-Car - Best Experience
Posted on 4/28/2009 by PassingBy
I rented a car from Enterprise located on North Wesleyan Blvd in Rocky Mount, NC. The vehicle they had for me was a Pontiac Vibe which I found uncomfortable. They said that if I waited for a car to co...
3
helpful rating
Hertz - Double Check Hertz Bills At Drop Off Time!
Posted on 4/3/2009 by nancyvet
Booked a car through Hertz via Priceline. To pick up at noon and to return at 1 Pm the next day - total charges $58 paid to Priceline. Dropped off the car at 1:30 - hurried to meet the plane. Ch...
3
helpful rating
U-Haul - Poor experience
Posted on 10/4/2009 by Lvan
We had an extremely poor experience with UHaul Storage. We began renting storage space in June 2009. Paid monthly rent promptly, each month. Beginning in August we began receiving late notices via ...
3
helpful rating
Hertz - Charged For Ticket For Expired License Plate Registration Tag
Posted on 1/14/2009 by nankpax
I made reservations for a car in July 2008. The only car available in our requested price range did not have a current registration tag on the license plate. The manager said "oh, don't worry, if you ...
3
helpful rating
Thrifty - Thrifty Auto Rental Warning
Posted on 9/25/2009 by rondeann
My wife and I reserved an auto from Thrifty in Frankfurt Germany but after reading review comments about their Loss Damage Waver (LDW) policy and refusal to honor the insurance provided by using a Mas...
3
helpful rating
Hertz - I Want To Help A Child With Cancer. Why Won't Hertz?
Posted on 5/29/2009 by nlm234
One of my close friends has a son with aggressive bone cancer. Last year they did aggressive chemo and removed part of the bone in his leg. Needless to say he was very sick most of the year but had ...
3
helpful rating
SuperShuttle - Dangerous Drive
Posted on 8/28/2009 by ladygrey
We used Supershuttle to get from LAX to our hotel in Anaheim, CA. Our driver was texting and using his GPS while in stop and go traffic on the freeway. We almost rear ended other cars twice. When I ca...
3
helpful rating
Enterprise Rent-A-Car - ERAC NOT A SCAM
Posted on 5/17/2009 by roseland
I am an employee for enterprise rent a car. I have read some of the complaints towards my company and there are a couple of things I would like to set straight. First off, we as employees, do not ...
3
helpful rating
Budget Rent-A-Car - Outrageous Bill For A Flat Tire
Posted on 3/18/2009 by Vegas Vacation
Our family rented a mini-van on-line through our personal insurance carrier. While on vacation, we had a flat. The right rear tire blew out on paved road. There were no injuries, no rim damage, or ...
3
helpful rating
Budget Rent-A-Car - Scam in Ireland
Posted on 7/28/2009 by wildrose
Just wanted to add my cents worth to other complaints about car rentals in Ireland. We rented with Budget Ireland at a really reasonable rate. In fact I thought it was too cheap and how could they m...
3
helpful rating
Hertz - Fuel Discrepancy
Posted on 6/17/2009 by Gary C
I rented a car in Washington State. I had it for 20 hours, and returned it to Eugene, OR.. I brought it back full, and they said they put 14.4 gallons in a car that only has a 12.9 gallon tank. Also t...
3
helpful rating
Enterprise Rent-A-Car - Enterprise Rent A Scam!!!
Posted on 3/23/2009 by Schleb
I got into a car accident and was told by state farm I could rent with Enterprise. They picked me up 45min late and after taking me to 2 different locations they told me they had no cars so we needed ...
3
helpful rating
U-Haul - Money for Nothing
Posted on 5/14/2009 by Bob....................
This was a while ago, so I find it really funny now. My lovely wife went on line to rent a truck from U-haul in The Cornwall, Ontario region, and we had arranged a Truck for moving day. When we arri...
3
helpful rating
Budget Rent-A-Car - Never Choose the Fule Service Option !
Posted on 8/5/2009 by William888
My friend and I rented two same cars of chevrolet impala (2009, 2008) at Budget Car Rental. We selected the Fule Service Option and picked up the cars at MYER's Motors in Ottawa, Canada. This is absol...
3
helpful rating
Budget Rent-A-Car - Driver could have died in desert heat waiting for service
Posted on 8/21/2009 by budget_sucks
At 8.30 AM I arrived to pick up a moving truck, which I rented more than a week prior, as I was moving some personal belongings to AZ. As soon as I walked out to the vehicle I noted that it had a flat...
3
helpful rating
Budget Rent-A-Car - Budget Car Rental--Bogus Fuel Charge out of MCO, Orlando Int'l Airport
Posted on 5/12/2009 by tntch69
I rented a vehicle for vacation in Orlando, Florida through Priceline.com. I put in a name-your-own-price and Budget Car Rental accepted it. I PRE-PAID FOR THIS RENTAL A MONTH BEFORE I ACTUALLY RENTED...
2
helpful rating
Enterprise Rent-A-Car - They Are Thieves! Watch Out!
Posted on 1/9/2009 by ACheung
Rented a car for a week and we asked how much the estimated cost will be but were shocked to see they charged us more than double for the amount we were told. When you called them, you could hardly ge...



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