BISBEE, ARIZONA -- We ordered the bundle package. Never received DirecTV. We got our bill and it was $138.00. They charged us for long distance that they had a cap on. Charge us for other services that we never received. We called and they told us we would have to pay anyway. Didn't care who we had talked to before, or who had told us what. Always seemed to keep hearing "sorry there's nothing we can do." And I think that's bull.