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AirTran Airways - Never again!!!`
Complaint - Airlines -
Hi Everyone
My family and I live in Chicago IL and booked a trip to disney world for November 10th. We always fly out of MDW and always fly on Southwest. We mixed it up this time and flew AirTran! ... |
AirTran Airways - I hate AirTran keeps changing flight time!!
Complaints - Airlines -
Product/Service: flight
I booked with air tran and they have changed my fight times 5 or 6 times!! I am trying to catch a cruise ship and who knows how many more time it will change in the next month!! I begged them to swit... |
AirTran Airways - Prepare for hidden charge for seat selection
Complaint - Airlines -
Product/Service: Seat selection charge of $6, $20 or $69 after reservation
After completing and paying for my non-refundable reservation (at what I thought was a final price) I attempted to select a seat assignment. Seat selection was only permitted if I paid $6 per seat pe... |
AirTran Airways - Trip Cancellation
Complaints - Airlines -
We spent months planning this years Christmas trip for my sons family to come to LA from CHS. We booked the flights over 2 months ago that were acceptable to all parties, which is a job in and of its... |
AirTran Airways - Never Again
Complaint - Airlines -
Product/Service: Shameful treatment, arbitrary boarding rules
The flight from MKE to SFO was early, we were ticketed, checked in, had boarding passes, were on our way to the gate; there was no discernible page about early boarding. I get to the gate, my companio... |
AirTran Airways - It could be worse
Compliment - Airlines - Chicago IL
Product/Service: My flight experience
I have reviewed the reviews about AirTran, and I have to say, have you flown USAirways lately? Bags are a problem on very airline, people take bags that are too big, cram them up in the overheads and... |
AirTran Airways - Embarrassing, Unprofessional, Rude, Totally out of line
Complaint - Airlines -
Product/Service: Customer Service trying to board the plane
My wife and I were returning from Orlando, Fl to Indianapolis, IN at approx. 8:00 Sept 19. Our experience is almost unbelieveable! I was stopped at the entry after passing with the boarding pass and... |
AirTran Airways - I will NEVER fly AirTran again!
Complaints - Airlines -
My husband and I decided two years ago that we would simply prefer to pay a little bit more to fly on an airline that felt a little bit more quality. "You get what you pay for" running through our min... |
AirTran Airways - Worst Airlines. Period.
Complaint - Airlines -
Product/Service: Air Transexual
The utmost WORST airline I've ever flown with.
1. Gate changed from C3 to C9 in Georgia, and Air Tran claimed to have notified the passengers but did not.
2. I flew from Logan - Atlanta & Atlant... |
AirTran Airways - AirTran Airways New Improved Truth
Complaints - Airlines -
Product/Service: Baggage
Airtran Airways new improved truth equals this company defrauding customers. It is hoped that potential customers of Airtran Airways read my experience before booking a flight with them to avoid bein... |
AirTran Airways - Ended with a great experience
Compliment - Airlines -
On June 29th due to some unforeseen misfortunes my family of 4 missed our redeye flight to ATL out of LA's LAX airport. In the early morning we hoped to get on a standby flight to Atlanta. We were esp... |
AirTran Airways - %$!#^@$#^!$!@!!
Complaints - Airlines - VA
Product/Service: Excess Baggage
I read the posting about the AirTran passengers that had two golf bags, and I commiserate. This is our own encounter:
I was guiding my 75 year-old mom and 70-year old aunt (walking with a collapsi... |
AirTran Airways - Air Tran Credit Card Fraud
Complaint - Airlines -
Product/Service: Marketing
On July 24,2009, I stopped at Atlanta airport where I almost missed my connecting flight because an Air Tran official deceptively solicitated me to open an Air Tran credit card without my permission. ... |
AirTran Airways - Delay due to weather, not.
Complaints - Airlines -
My wife and my 9 yr. old son were flying one of Air Tran's flight scheduled to depart Boston Logan Airport at 4:30 pm. It didn't leave the airport until 11:33 pm, a 7 hr. delay. Air Tran claimed the d... |
AirTran Airways - Complaint for charged a fee to have a seat next to my child
Complaint - Airlines - Orlando FL
I have never flown Air Tran before but I will probably reconsider it in the future. They have good prices...but their customer service is non-existent and company policies should be revamped. I phon... |
AirTran Airways - $4 for advance seat assignment
Complaints - Airlines -
Product/Service: Air Travel
Other airlines recommend advance seat assignment and some airlines require seat assignment during online air ticket purchase. AirTran charging a $4 fee for each advance seat assignment is poor busine... |
AirTran Airways - Air Tran Customer Service Boo!
Complaint - Airlines -
Product/Service: Customer Service
I had a flight going to Orlando with a Stop in Atlanta. The flight was okay going there. Coming back was a problem. Not only did we have to wait for ever to get some assistance at the Orlando Airport,... |
AirTran Airways - Letter to AirTran Airways
Complaints - Airlines -
Product/Service: lost and overcharging for baggage
To Customer Service/Complaint Department,
My daughter and I flew on AirTran Flight 105 from Dallas to Atlanta, then Flight 78 from Atlanta to Washington DC on July 12, 2009 at 5:30AM. When I arriv... |
AirTran Airways - Air Tran SUCK
Complaint - Airlines -
Product/Service: The Greyhound of the Air lacks in everyway
After arriving for a flight at 4:00pm 8/13/09 on Airtran which was suppose to leave at 5:55 to find the flight is now delayed we finally boarded. We sat on the runway for 2 hours not leaving until aft... |
AirTran Airways - If they chance the gate on u tuff shi&s deal with it
Complaints - Airlines - ddddd
Product/Service: airport service and airplane service
The changed my gate at atl and I nearly missed my flight the were uninformative and like 4 other ppl almost missed their flight... after running like a monkey at atl airport the gave me shi& about my ... |
AirTran Airways - The Worse Customer Service Ever!!!
Complaint - Airlines - Orlando FL
Product/Service: Customer Service
Sunday night, my flight to Atlanta (stop-over) was canceled because of the storms. They booked us a later flight at 11:35pm. With a stop-over at Atlanta and then Indy (we would be back at Indy at 4am)... |
AirTran Airways - WORSE CUSTOMER SERVICE IN MY FLYING HISTORY
Complaints - Airlines -
On Aug. 1st, 2009 my mom and I were flying from Seattle WA to Baltimore, MD to catch our connector to Portland, ME. Our flight # FL0243 Gate A13 was scheduled for 10:30 am departure so we got to the ... |
AirTran Airways - HORRIBLE CUSTOMER SERVICE
Complaint - Airlines - Orlando FL
Product/Service: WAITING FOR OVER AN HOUR AND NEVER GET A REPRESENTATIVE ON THE PHONE
Air Tran Airways has THEE worst customer phone relations I have ever experienced. Once I DID get on the phone several months ago the representative stated they were "working on improving faster servic... |
AirTran Airways - Air SCAM
Complaints - Airlines -
Product/Service: Baggage
Don't EVER check a bag in ATL on this piece of crap airline. I was told my bag was "oversized" and charged $39 ON TOP of the $15 fee. The employee at check in was VERY rude and sarcastic, and WOULD... |
AirTran Airways - Airtran is a complete joke...
Complaint - Airlines -
I booked a package vacation to Las Vegas (Mon.-Thur.) over a month before the departing flight. Of course, all tickets, fees, etc. were paid before my vacation. I got online to check-in 12 hours bef... |
AirTran Airways - Worst Airline Ever: It should be Illegal
Complaints - Airlines -
Product/Service: Airflight
Airtran runs the biggest legal scam I have a ever seen. Employees are rude and the planes are filthy dirty. They try to sell you everything from vitamin water to credit cards and they take you for eve... |
AirTran Airways - Will NEVER fly AirTran again
Complaint - Airlines -
Product/Service: Customer, flight and baggage service
I have completed 3 of 4 flights with Airtran. Each flight has been delayed, the worst was five hours in ATL. The customer service at each counter was horrible...seem to always be a lady with an attitu... |
AirTran Airways - Injured during the flight
Complaints - Airlines -
Product/Service: Sharp metal sticking out from under the seat
AIRtran Please see further information below, Have you been able to follow up?
Thank You,
Thank you for contacting AirTran Airways. As I previously advised, the complaint has been filed on yo... |
AirTran Airways - Great Airline
Compliment - Airlines -
I have flown with AirTran many times over the past few years. I don't get first class service but honestly, this is the cheapest airline and that is the most important factor for me, not customer ser... |
AirTran Airways - Fees
Complaints - Airlines -
Product/Service: ticket refunds
I purchased a ticket on-line for AirTran. we had a family emergency and passed on the scheduled flight. when I went to re-book the rude customer service person said I lost the entire ticket because I ... |
AirTran Airways - Quite Surprised!
Compliment - Airlines -
Product/Service: Airline
Based on the reviews I read about AirTran, eapcecially about extra fees for baggage, I was not looking forward to our recent trip.
We read AirTran's policy and used luggage that fit their criteria ... |
AirTran Airways - Another new customer got scammed
Complaints - Airlines -
Product/Service: baggage size
Sadly, I found this website AFTER I flew Air Tran for the first time. Using a suitcase that I have used a many times on many airlines; a typical size suitcase. Air Tran declared it oversized by ONE ... |
AirTran Airways - DON'T WASTE YOUR TIME OR MONEY WITH AIRTRAN
Complaint - Airlines - Indianapolis IN
Product/Service: FLIGHT 389 FROM INDY TO TAMPA ON JULY 1, 2009
PLEASE DON'T WASTE YOUR TIME OR MONEY. FLIGHT 389 out of Indy to Tampa on July 1, 2009 WAS OUR FIRST TIME EVER FLYING WITH AIRTRAN. There were 117 passengers on flight 389 including several women &chi... |
AirTran Airways - My four cents......
Compliment - Airlines - FL
Okay, I am going to step to the mic for a moment and toss my ideas and overall praise into this bucket of confusion....
I have been flying Airtran for SEVERAL years for personal reasons but above a... |
AirTran Airways - Bad choice of airlines - last minute cancellation without notice
Complaint - Airlines -
Product/Service: Flight from lax to baltimore
Scheduled flight 76 red-eye from LAX to Baltimore June 26. As of 6PM it was "delayed." Their website allowed me to print e-tickets, pre-pay for checked bags and select seats. All seemed ready to go... |
AirTran Airways - Satisfied first time customers
Compliment - Airlines -
My husband and I flew from Columbus, Ohio to Atlanta, Georgia in April 2009. It was our first experience with AirTran, although our daughter has flown with them many times over the last few years. We ... |
AirTran Airways - Horrible Service, Do Not Fly With Them, Their Planes Are Always Delayed And They'll Lose Your Luggage!
Complaint - Airlines -
I had a flight from Boston to Tampa, connecting in Baltimore roundtrip and the planes both ways were delayed. On the way back the flight from Tampa to Baltimore was delayed enough for me to miss my fl... |
AirTran Airways - AirTran Stolen Cell Phone and Palm Pilot
Complaints - Airlines -
Product/Service: Stolen Cell Phone Palm Pilot
I flew out of Miami to Georgia to my final destination, Denver on June 13th. When I arrived home I immediately opened my luggage to find my brand new Voyager Cell Phone along with my Palm Pilot was st... |
AirTran Airways - Rude flight attendant
Complaint - Airlines -
I had never flown with AirTran before this flight, and will never fly with them again. The airline has a policy that prohibits more than
one child being held on the laps of adults occupying the same ... |
AirTran Airways - Baggage Scam
Complaints - Airlines -
I recently flew AirTran with my family from KC to Atlanta. We chose AirTran because the tickets appeared to be the Lowest price of all the airlines. Don't let these seemingly cheap prices fool you--... |
AirTran Airways - Don't give up your seat on overbooked flights for a voucher.
Compliment - Airlines -
Product/Service: Airtran Overbook flight vouchers.
My wife received 2 vouchers from Airtran to sit out 10 hours due to an overbooked flight. She checked the blackout dates and found that she would be able to book a trip that she wanted to make that d... |
AirTran Airways - Destroyed and ransacked my luggage
Complaints - Airlines -
I flew from Atlanta to Kansas City, with one checked bag. I had some very sensitive documents in the bag, so I put a lock on it. When I arrived, the zippers were destroyed, the lock gone, all my meds ... |
AirTran Airways - Question your AirTran oversize baggage fees!
Complaint - Airlines -
Product/Service: AirTran
Summary for this post: Measure your suitcase before using AirTran and carry the manufacturers dimensions with you if you don't want to pay an extra $39 (over the $15) for larger checked bags. All the... |
AirTran Airways - Major Bag Damage - Even Worst Service!
Complaints - Airlines - Fremont CA
Product/Service: Customer Service Agents
I just completed an AirTran flight and ny bag was completely destroyed !! I have dealt with bag damage from airlines before. I travel several times a month for business so I thought I had seen it all.... |
AirTran Airways - STUPID PEOPLE!!!!!!
Complaint - Airlines - baltimore MD
Product/Service: And their SKYCAPS
Why are so many people so stupid?? How come when everyone wants everything free now that the economy failed, people forget there are still children to feed and bills to pay. If you have no money and... |
AirTran Airways - Trumped Up Baggage Charge
Complaints - Airlines - Atlanta GA
Product/Service: Baggage Charge
Beware!! I recently had a bad experience with AirTran and no one including the CEO was helpful. I was charged a $39 add on fee on the RETURN leg of my flight from Dallas for my standard Tumi garment b... |
AirTran Airways - Baggage Fee's
Complaint - Airlines -
Product/Service: Air Travel
I am getting ready to fly to Florida to visit my elderly parents. I can not believe that all the airlines are charging for every piece of luggage. I even tried to book with another airline and they wa... |
AirTran Airways - AirTran Scamming the Public
Complaints - Airlines - Atlanta GA
Product/Service: Baggage Fees
So by now everyone knows that many airlines are charging baggage fees for checked baggage. My daughter recently flew on Air Tran with 2 suitcases. We paid $15 for the first and $25 for the 2nd on-li... |
AirTran Airways - Charged additional fees
Complaint - Airlines - Minneapolis MN
Product/Service: Additional charge for flight and baggage
On April 25, 2009 my family and I had flights booked through Expedia for flights from Minneapolis, MN to Orlando, Florida. Our flights booked on March 30th 2009 showed our entire round trip at about ... |
AirTran Airways - Excessive Baggage Fees And Rude Customer Service
Complaints - Airlines - Washington DC
Product/Service: Airline Flight To Denver From Washington, DC
Just wanted to share a letter I wrote to Airtran after basically being held hostage at National Airport where my choice was miss my flight, get a refund on my ticket and buy from another airline last ... |