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Alaska Airlines - Seat Reservation
Complaint - Airlines -
Last August 26, 2009, I made reservations and purchased three tickets through Priceline for my grandson, daughter, and me for a trip to Washington DC in March of 2010. This is a special event, for my ... |
Alaska Airlines - Price Gauging in Alaska Markets
Complaints - Airlines -
Product/Service: Airfare to/from lower 48 and general airline & rewards policies as they pertain
I feel it is warranted to investigate Alaska Airlines for price gauging their Alaska markets. Fares on flights in and out of Alaska continue to go up in-proportionately to fares in the lower 48. One... |
Alaska Airlines - Rude gate Agents in Helena, MT.
Complaint - Airlines - Heleba MT
Product/Service: Treatment of customers
I try to avoid Alaska, sometimes at considerable cost, just to avoid the unsupervised and rude gate agents in Helena, MT.
Tonight I had the opportunity to just observe a Horizon gate agent while I wa... |
Alaska Airlines - Alaska airlines a great company to deal with
Compliment - Airlines -
Since 99% of posters complain about the airlines let me tell you a nice story with a happy ending. I booked a ticket online and apparently clicked on the wrong date. Since I didn't' want to spend th... |
Alaska Airlines - Alaska Airlines Pillages On Fees-No Flexibility
Complaint - Airlines -
Product/Service: Changing Flight Date $115 Per Ticket In Fees
My boyfriend and I are going on our first cruise this September, and are on a pretty tight budget, we booked the tickets after getting some literature from the travel agency. We were excited as we had... |
Alaska Airlines - Alaska Airlines is the Best
Compliment - Airlines -
I book flights across the US on a regular basis, and when I do, I try to book with Alaska Airlines. Their web booking is perfect, with no problems. When you talk with customer service you are talking... |
Alaska Airlines - Noise & Air Pollution
Complaint - Airlines - East Wenatchee WA
Product/Service: Planes Flying Over Our Neighborhood
Horizon Airlines flies several flights per day right over our East Wenatchee, Washington Fancher Heights neighborhood. It would be easy for them to avoid our area as they fly into Pangborn Airport in... |
Alaska Airlines - Hawaii
Informative - Airlines - HI
Product/Service: Delta Runs Alaska Airlines Counter In Hawaii
We had a horrible time dealing with the Delta Airline employees in Honolulu recently. Alaska Airlines counter is run by Delta and they don’t provide the service we expected...... |
Alaska Airlines - Expensive For Rural Alaska
Complaint - Airlines - Nome AK
Product/Service: Lack Of Web Specials And Affordable Service
I would like to know how the web specials are decided and who decides them. It's not uncommon to see web specials from Bethel to Anchorage and a lot less likely to see web specials from Nome to Anchor... |
Alaska Airlines - Great Crew, Great Flight
Compliment - Airlines - Seattle WA
Product/Service: Customer Service
June 30th we flew "home" to Arizona, the girl at the service desk where we checked in at SeaTac got us checked in and asked us to have a seat at the handicapped chairs up front and she'd order wheelch... |
Alaska Airlines - Flying with Service Dogs
Informative - Airlines - Phoenix to Seattle
Product/Service: Service Dogs In Flight
On June 2nd we were dropped off at the airport by my Mom, and we got there around 3:00 in the afternoon, flight time was 6:47p.m.
We had two service dogs with us...all their gear as well as our t... |
Alaska Airlines - Hope the trend continues
Compliment - Airlines -
Product/Service: On time departure, luggage, etc.
My last two flights on Alaska Airlines went very well. I had to check a bag on my last flight to Newark. On both the outbound and return (SeaTac), my luggage arrived quickly on the carousel.
On m... |
Alaska Airlines - Great Service/good flights
Compliment - Airlines - AK
Product/Service: Flights
I should preface this comment, I do not work for or have family who work for Alaska Airlines. I live in Alaska and take Alaska flights quite often for business and pleasure. My flights are always pr... |
Alaska Airlines - Flight changes & cancellations & delayed baggage
Complaints - Airlines - Los Angeles CA
Product/Service: Airline flights
Four months before departure I puchased two round trip tickects to Mexico City from San Jose for my two daughters to fly to Mexico City. Alaska Airlines changed the schedule three times and cancelled... |
Alaska Airlines - Great customer service kept me from missing my flight
Compliment - Airlines - San Francisco CA
Product/Service: Flight from San Francisco to Vancouver
Through my own poor planning, I arrived at the San Francisco check-in counter less than 45 minutes before my 2 pm flight to Vancouver -- you're supposed to be there at least 1.5 hours before the fligh... |
Alaska Airlines - Alaska Airlines
Complaints - Airlines - santa ana John Wayne airport CA
Product/Service: Flight Orange County To Portland
Had a terrible experience! My husband was not allowed to board the plane without purchasing a second ticket for $1100.86! Even though the first ticket was fully paid, and I showed the counter personne... |
Alaska Airlines - The Father, The Son and Alaska Airlines
Complaint - Airlines - Seattle WA
Product/Service: Missing Baggage
Alaska Airlines (at least during meal service) would include small Old Testament verses (Psalms, if I remember correctly). I thought it would be interesting to see how their service holds up to examp... |
Alaska Airlines - Will I see my luggage again?
Informative - Airlines - Seattle WA
Product/Service: Missing Luggage
Arrived in Seatac June 30; flight 19 from Orlando.
Today is July 2nd and I still have not received my luggage. Tried to contact them - constant busy signals. I received some information from reser... |
Alaska Airlines - All-Time Customer Service Nightmare
Complaint - Airlines - Seattle WA
Product/Service: Flight from Seattle to Spokane
Buckle your seatbelts for this one! I started in Orange County and our plane was delayed four hours. Finally get on the plane and make it to Seattle. Then in Seattle, Alaska made an error and I had... |
Alaska Airlines - The worst airlines I have ever experienced
Complaints - Airlines - US
Product/Service: flight services
1. Instead of the food, which was supposed to be included (due to the ticket) a piece of toast was offered for $5.
2. The same flexibility as the one connected to providing services was NOT observ... |
Alaska Airlines - Endless Delays in Boise
Complaint - Airlines - boise ID
Product/Service: Boise: Flight delays
Alaska used to be one of my favorite airlines, but Alaska/Horizon are my definition of the bottom of the barrel. A group of us flew from San Jose and Seattle to meet in Boise in December 22, 2006. B... |
Alaska Airlines - Average Experience
Compliment - Airlines - US
Product/Service: Recent Flight
My wife, family friend and I recently flew on Alaska from Phoenix to Seattle. Overall, the experience was satisfactory. The last time I was on a plane was July 2000 and that was on Southwest which c... |
Alaska Airlines - Items Stolen from Baggage
Complaint - Airlines - Seattle WA
August 20, 2006
After my flight from Seattle to Dallas, I discovered that my cell phone and digital camera were missing from my luggage once it arrived in Dallas. I reported this to Alaskan Air empl... |
Alaska Airlines - Stolen items
Complaints - Airlines - Los Angeles CA
Product/Service: stolen items from luggage
On April 7 2006 flight 228 leaving Los Angeles to Cancun after arriving to my destination in Mexico I found out my video camara was stolen from my check-in lugagge. I complain to Alaska airlines, TSA ... |
Alaska Airlines - Leaving Luggage and Flight Sched Fiasco
Complaint - Airlines - Seattle WA
Product/Service: Scheduling
Dear Mr Ayer and Mr Sagertzky:
I just returned from a Mexico trip flying on Alaska Air and I must inform you that at least two aspects of your recent drive to improve on-time departure ratings are ... |
Alaska Airlines - Stolen Items
Complaints - Airlines - Los Angeles CA
Product/Service: Items stolen
Dateline Aug 9 2005.
Lax to King Salmon Alaska. Arrived to find my six weeks worth of gear missing and the parts necessary to put my kayak together. Had no choice but to get on the next flight back t... |
Alaska Airlines - Horrible Service at Alaska Airlines
Complaint - Airlines - Seattle US
Product/Service: Customer Service
8-16-05
During a flight home from Calgary, our flight was delayed getting into Seattle. Altought late, we did have enought time to make our connecting flight (if we had any help from the Alaska Airli... |
Alaska Airlines/horizon airlines - On Time Performance
Complaints - Airlines - US
Product/Service: on time performance
I have dealt with Horizon airlines for approximately seven years. They have no concept of on time performance. The "major" airlines have goals and performance reviews and certain standards that they... |
Alaska Airlines - flight delays, Alaska Airlines
Informative - Airlines - Seattle WA
Product/Service: flight delays
On a recent trip from Seattle to Fairbanks, AK we found ourselves in the middle of a work dispute involving this airline (Alaska Air). A flight (#117) that was supposed to leave at 12:34 PM was delaye... |
Alaska Airlines - Rude Associates, and fake complaint #
Complaints - Airlines - Seattle WA
Product/Service: Not enough room for seats
I was basiclly told tonight, that I should of leaned over the large passenger and told the stewardess that I was being squished in my seat. And would like to move.
I was so shocked that I told her th... |
Alaska Airlines - Seats
Informative - Airlines - Anchorage AK
Product/Service: Flight to Mexico
We made reservations to fly to Mexico from Alaska about 6 months ahead of time. Alaska changed our flights as we were supposed to fly from Anchorage to San Francisco and then fly to Ixtapa, Mexico. Wh... |
Alaska Airlines - I love Alaska Airlines!
Compliment - Airlines - Seattle WA
Product/Service: Customer Service
I recently took a quick last minute round trip to Sacramento from Seattle. I used their wonderful Web Special's program to get a super cheap ticket, and booked it on line. I use it frequently, and l... |
Alaska Airlines - Delayed flight/Stolen items from Baggage
Complaint - Airlines - Seattle WA
Product/Service: Delayed Flight and Stolen items from Baggage
My wife and I saved coins for a trip to Las Vegas for 3 years and had them stolen from a locked baggage, and relocked with the wrong combination. On our way out of las Vegas our flight was delayed fo... |