US Federal Government Oversight Agencies
Show them you mean business, call in the big dogs... Of course, you might not get a timely response. But it could be worth a shot. Here are some agencies we found useful:
Commerce |
Communications |
Health & Safety |
Transportation
Commerce-Related Federal Agencies
- Consumer Response Center
Federal Trade Commission
6th Street & Pennsylvania Ave., NW
Washington, DC 20580
Telephone: 202 -FTC-HELP (382-4357)
Web site: www.ftc.gov
- Securities and Exchange Commission (SEC)
Office of Investor Education and Assistance
450 Fifth Street, NW, Mail Stop 11-2
Washington, DC 20549
Telephone: 202-942-7040 (information and complaints)
Toll free: 1-800-SEC-0330 (for information and to order publications)
Fax: 202-942-9634 (information and complaints)
E-mail: help@sec.gov (information and complaints)
Web site: www.sec.gov
- Commodity Futures Trading Commission (CFTC)
Lafayette Center, 1155 21st Street, NW
Washington, DC 20581
Telephone: 202-418-5506 (complaints)
Telephone: 202-418-5080 (information)
Telephone: 202-418-5000 (general)
Fax: 202-418-5521 (general)
Web site: www.cftc.gov
- Small Business Administration (SBA)
Consumer Affairs
409 Third Street, SW
Washington, DC 20416
Telephone: 202-205-6600
Toll free: 1-800-U-ASK-SBA (827-5722) (information)
Fax: 202-205-7064
Web site: www.sba.gov
- Board of Governors of the Federal Reserve System
(For state-chartered banks and trust companies)
Division of Consumer and Community Affairs
20th & C Street, NW
Washington, DC 20551
Telephone: 202-452-3693 (complaints only)
- Federal Deposit Insurance Corporation (FDIC)
Compliance and Consumer Affairs Division
Federal Deposit Insurance Corporation
550 17th St., NW
Washington, DC 20429
Toll free: 1-800-934-3342
E-mail: consumer@fdic.gov
Web site: www.fdic.gov
- National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428
Telephone: 703-518-6330
Web site: www.ncua.gov
- Office of Thrift Supervision
(For S&L or Thrift Institutions)
Division of Consumer and Civil Rights
1700 G Street, NW
Washington, DC 20552
Telephone: 202-906-5900
Telephone: 202-906-6000
Toll free: 1-800-842-6929
Web site: www.ots.treas.gov/
Communications-Related Federal Agencies
- Public Service Division
Federal Communications Commission
1919 M Street, NW
Washington, DC 20554
Telephone: 202-418-0200
Toll free: 1-888-CALL-FCC
Fax: 202-418-2841
E-mail: fccinfo@fcc.gov
Web site: www.fcc.gov
- Common Carrier Bureau (Telephone service complaints)
Consumer Protection Division
Federal Communications Commission
2025 M Street, NW, Room 6202
Washington, DC 20554
Telephone: 202-632-7553
- Wireless Telecommunications Bureau
Federal Communications Commission
1270 Fairfield Road
Gettysburg, PA 17325-7245
Toll free: 1-888-CALL-FCC (225-5322)
- Federal Communications Commission (Cable service issues)
2033 M Street, NW
Washington, DC 20036
Telephone: 202-418-7096
- Mass Media Bureau (Television and radio)
Enforcement Division
Federal Communications Commission
2025 M Street, NW
Washington, DC 20554
Telephone: 202-418-1430
Health or Safety-Related Federal Agencies
- Food Safety and Applied Nutrition
Food and Drug Administration
Center for Food Safety and Applied Nutrition Hotline
Telephone: 202-205-4314 (noon to 4:00 p.m. ET)
Toll free: 1-800-332-4010 (10:00 a.m. to 4:00 p.m. ET)
Web site: www.fda.gov
- Consumer Product Safety Commission (CPSC)
Washington, DC 20207
Toll free: 1-800-638-CPSC (2772)
Fax on demand: 301-504-0051
E-mail: info@cpsc.gov
Web site: www.cpsc.gov
- Inspector General's Hotline
Office of the Inspector General
Department of Agriculture
P.O. Box 23399
Washington, DC 20026
Telephone: 202-690-1622
Toll free: 1-800-424-9121
Transportation-Related Federal Agencies
- Federal Aviation Administration
Department of Transportation
800 Independence Avenue, SW
Washington, DC 20591
Telepohone: 202-366-4000
Toll free: 1-800-FAA-SURE (322-7873)-consumer hotline
Toll free: 1-800-255-1111 -safety hotline
Fax: 202-267-3505
Web site: www.faa.gov
- Airline Service Complaints
Federal Aviation Administration
Aviation Consumer Protection Division
Washington, DC 20590
Telephone: 202-366-2220
- Federal Railroad Administration
Office of Safety (RRS)
400 Seventh Street, SW
Washington, DC 20590
Telephone: 202-632-3324
Fax: 202-632-3700
Web site: www.dot.gov/dotinfo/fra/welcome.html